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BetterMe Reviews

4.5 Rating 1,837 Reviews
89 %
of reviewers recommend BetterMe
4.5
Based on 1,837 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
It was easy to cancel my subscription
Helpful Report
Posted 6 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 6 months ago
Swift response and action. Refunded me after I queried and had not been able to. Cancel. They did this within the same day
Helpful Report
Posted 6 months ago
Hello! Thank you for taking the time to share your experience with us! We're thrilled to hear that you received a swift resolution to your inquiry. We appreciate your kind words. Warm regards, Team BetterMe
Posted 6 months ago
I asked for a cancellation of the subscription and refund of payment. I received immediate attention to the matter and after making sure I meant to cancel this order, I was refunded the full amount. Thank you for the good service.
Helpful Report
Posted 6 months ago
Hello! Thank you for your feedback! We’re pleased to hear you received prompt assistance with your request. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Warm regards, Team BetterMe
Posted 6 months ago
Han contestado rápido y espero que solucionado el problema
Helpful Report
Posted 6 months ago
¡Hola Cristina! Agradecemos tu comentario y nos alegra saber que hemos podido responder rápidamente. Estamos aquí para ayudarte y esperamos que todo se solucione a tu satisfacción. ¡Un saludo cordial! Equipo BetterMe
Posted 6 months ago
Very professional and kind
Helpful Report
Posted 6 months ago
Hello! Thank you for your great feedback! We're glad you appreciate our professionalism and friendliness. Your positive experience is very important to us! Best regards, Team BetterMe
Posted 6 months ago
Perfektní komunikace a rychlé vyřízení
Helpful Report
Posted 6 months ago
Dobrý den! Děkujeme za vaši skvělou recenzi! Jsme rádi, že jste byl spokojen s komunikací a rychlým vyřízením. Vaše spokojenost je pro nás na prvním místě! S pozdravem, Team BetterMe
Posted 6 months ago
Super Service und sehr kolant.👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Helpful Report
Posted 6 months ago
Hallo! Vielen Dank für dein tolles Feedback! Wir freuen uns sehr, dass du mit unserem Service zufrieden bist. Deine Zufriedenheit ist uns wichtig! Herzliche Grüße, Team BetterMe
Posted 6 months ago
Very understanding and helpful.
Helpful Report
Posted 6 months ago
Hello! Thank you for your wonderful feedback. We’re thrilled to hear that you found our support understanding and helpful. Warm wishes, Team BetterMe
Posted 6 months ago
Very responsive to my current needs
Helpful Report
Posted 6 months ago
Hello! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe
Posted 6 months ago
Ottimo servizio clienti! Veloci nelle risposte ed efficienti. Gentili e disponibili a dare supporto. Soddisfatta!
Helpful Report
Posted 6 months ago
Ciao! Grazie mille per la tua fantastica recensione! Siamo davvero felici di sapere che il nostro servizio clienti è stato veloce ed efficiente nel fornirti supporto. La tua soddisfazione è la nostra priorità. Un caro saluto, Team BetterMe
Posted 6 months ago
Très réactif je remercie beaucoup le service qui à fait preuve de beaucoup de compréhension suite à ma demande
Helpful Report
Posted 6 months ago
Bonjour! Merci beaucoup pour votre commentaire élogieux ! Nous sommes ravis d'apprendre que notre service a su répondre à vos attentes avec compréhension. Votre satisfaction est notre priorité. Cordialement, L'équipe BetterMe
Posted 6 months ago
BetterMe has been a great experience for me. The customer service team was responsive and helpful whenever I had questions. When I requested a refund, the process was smooth and handled quickly. Overall, I’m very satisfied with the service
Helpful Report
Posted 6 months ago
Hello Lê! Thank you for your wonderful review! We're so pleased to hear that you had a great experience with our customer service team. It's always our goal to assist our users effectively. Warm wishes, Team BetterMe
Posted 6 months ago
Sehr kompetent in allen Belangen
Helpful Report
Posted 6 months ago
Hallo Filiz! Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie unsere Dienstleistungen als kompetent empfinden. Wir sind stets bemüht, unseren Nutzern den bestmöglichen Support zu bieten. Herzliche Grüße, Team BetterMe
Posted 6 months ago
BetterMe customer service took care of a refund for me when my husband's illness was keeping me from using the program. I appreciate their help.
Helpful Report
Posted 6 months ago
Hello! Thank you for sharing your experience! We're glad our customer service team was able to support you during this time. Wishing you and your husband all the best. Warm wishes, Team BetterMe
Posted 6 months ago
Intuitiva y excelente app, personalmente en el primer día me he sentido maravillosa, he sentido los cambios en mi cuerpo mente y espíritu he bajado de peso considerablemente, me encanta hacer ejercicio en casa, amo que sean modelos humanas reales, y el soporte al servicio al cliente ameno, profesional son personas reales y no un BoT. Los ejercicios son espectaculares y cada vez que terminas te pregunta cómo te sientes. Tiene un plan de comidas y recetas de acuerdo a lo que tu médico nutricionista de cabecera en tu ciudad te haya recomendado seguir. Yo vivo en Colombia y los kits de herramientas físicos no llegan. Vale la pena probarlo y el precio aprovecharlo. Mi hora de ejercicio es bien en la mañana y tiene ejercicio adicionales para personas de condiciones especiales todo es muy bien organizado desde la app del Celular.
Helpful Report
Posted 6 months ago
¡Hola Myriam! Muchísimas gracias por tu increíble reseña. Nos emociona saber que has tenido una experiencia maravillosa desde el primer día y que sientes cambios en tu cuerpo, mente y espíritu. Es genial que disfrutes de los ejercicios y encuentres el apoyo de nuestro servicio al cliente valioso y humano. Esperamos seguir acompañándote en tu viaje hacia el bienestar. ¡Gracias por confiar en BetterMe! Con cariño, Team BetterMe
Posted 6 months ago
All good, and the customer service is amazing !
Helpful Report
Posted 6 months ago
Hello Lea! Thank you for the positive review! We're delighted to hear that you had a great experience with our customer service. Warm wishes, Team BetterMe
Posted 6 months ago
Regarding the negative experience I had yesterday, the team quickly resolved my issue and provided a refund for an extra subscription I accidentally purchased. Thank U!
Helpful Report
Posted 6 months ago
Hello Esra! Thank you for your positive feedback! We're thrilled to hear that our team was able to quickly resolve your issue and assist you with your subscription. Warm regards, Team BetterMe
Posted 6 months ago
I am extremely happy with the customer service team and their fast and personable response when I needed their help.
Helpful Report
Posted 6 months ago
Hello! Thank you so much for your wonderful review! We’re happy to hear that our customer service made a positive impact during your experience. Your satisfaction is important to us! Warm regards, Team BetterMe
Posted 6 months ago
Thank you
Helpful Report
Posted 6 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. We would really like to know what stands behind such a negative rating. Please email us at care@betterme.world and we will try to find the best possible solution. Kind regards, Team BetterMe
Posted 7 months ago
BetterMe, understood my situation and was quick to respond.
Helpful Report
Posted 6 months ago
Hi there! Thank you for your kind review! We’re so glad to hear that we were able to understand your needs and respond quickly. Your experience means a lot to us! Warm wishes, Team BetterMe
Posted 6 months ago
BetterMe is rated 4.5 based on 1,837 reviews