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BetterMe Reviews

4.6 Rating 2,317 Reviews
91 %
of reviewers recommend BetterMe
4.6
Based on 2,317 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
It is a good site!! Its just not for me! Im sure it'll be great for other people!! Im not saying its s bad site!! Its just not for me!!
Helpful Report
Posted 4 months ago
Hi Carla, Thank you for your kind words and honesty. We’re glad you see the potential for others. If there’s anything that could have made it a better fit for you, we’re here to listen. Warm regards, Team BetterMe
Posted 4 months ago
Férovosť, ústretovosť, bezproblémové riešenie problemov
Helpful Report
Posted 4 months ago
Ahoj Emily, ďakujeme za spätnú väzbu. Sme radi, že oceňujete férovosť a ústretovosť a že riešenie problémov bolo bezproblémové. Ak by ste mali ďalšie návrhy alebo otázky, sme tu pre vás. S pozdravom, Tím BetterMe
Posted 4 months ago
The product was fabulous, and the follow up customer service was really efficient and professional.
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Posted 4 months ago
Hi there, Thank you for your kind words. We’re glad you found the product fabulous and our follow-up service efficient and professional. If there’s anything more we can do to help, please let us know. Warm regards, Team BetterMe
Posted 4 months ago
BetterMe Customer Service people were efficient when responding to me. They answered my questions respectfully and caring. I appreciated their help.
Helpful Report
Posted 4 months ago
Hi there, Thank you for your kind words. We’re glad our customer service team was efficient, respectful, and caring. Warm regards, Team BetterMe
Posted 4 months ago
Customer care ottimo.
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Posted 4 months ago
Ciao! Grazie mille per le gentili parole! Siamo felici che abbiate apprezzato l'eccellente servizio clienti. Se c'è qualcosa che possiamo fare per rendere la vostra esperienza ancora migliore, siamo a vostra disposizione. Cordiali saluti, Il team di BetterMe
Posted 4 months ago
Great customer service
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Posted 4 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 4 months ago
Responden en forma inmediata y dan los avisos correspondientes al plan, para que uno esté pendiente de la fecha en que se hacen los pagos y el precio. Además consideran las situaciones particulares que se le plantean.
Helpful Report
Posted 4 months ago
Hola, muchas gracias por sus amables palabras. Si podemos ayudarle en algo más, no dude en contactarnos. Saludos cordiales, El equipo de BetterMe
Posted 4 months ago
Amazing customer service. Very accomodating
Helpful Report
Posted 4 months ago
Hi there, Thank you for your kind words. We’re glad you had a great experience and found our team accommodating. Warm regards, Team BetterMe
Posted 4 months ago
Service client très reactif et comprehensif Merci beaucoup
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Posted 4 months ago
Bonjour, Merci pour votre retour positif. Nous sommes ravis que notre service client ait été réactif et compréhensif. Si vous avez besoin d’aide supplémentaire, nous sommes là. Bien cordialement, L'équipe BetterMe
Posted 4 months ago
The response is super quick and the team is very knowledgeable.
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Posted 4 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 4 months ago
Great customers service
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Posted 4 months ago
Hello! Thank you for your review, and thanks for choosing our app! Kind regards, Team BetterMe
Posted 4 months ago
Страхотен екип, който съдейства изключително бързо и адекватно.
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Posted 4 months ago
Мариана, благодарим ви за страхотния отзив! Радваме се, че екипът ни успя да помогне бързо и адекватно. Ако имате нужда от допълнителна помощ, тук сме за вас. Сърдечни поздрави, Team BetterMe
Posted 4 months ago
The customer service team was helpful in resolving my issue. They heard my side of the story and honored the request I made though it was a misunderstanding on my part which caused the issue.
Helpful Report
Posted 4 months ago
Hi Belma, Thank you for sharing your kind words. We’re glad our customer service was able to listen to your side and resolve the issue. If you need anything else, we’re here to help. Warm regards, Team BetterMe
Posted 4 months ago
Professionale e veloce
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Posted 4 months ago
Ciao! Grazie per le gentili parole. Siamo lieti che abbiate trovato il servizio professionale e veloce. Cordiali saluti, Team BetterMe
Posted 4 months ago
Je remercie le service client pour le remboursement de l’échéance. Un service client réactif qui nous accompagne dans la résolution de nos problèmes.
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Posted 4 months ago
Bonjour Hawoi, Merci beaucoup pour votre retour. Nous sommes ravis d’apprendre que notre service client a été réactif et vous a accompagné dans le remboursement de l’échéance. Si vous avez besoin de quoi que ce soit d’autre, nous sommes là pour vous aider. Cordialement et merci encore, Team BetterMe
Posted 4 months ago
Good customer service, dealt with my issue quickly thank you.
Helpful Report
Posted 4 months ago
Hi there, Thanks so much for sharing your kind words. We’re glad to hear you had a quick resolution and that you were satisfied with our service. If there’s anything else you need, we’re here for you. Warm regards, Team BetterMe
Posted 4 months ago
Excellent & friendly service. Prompt response and very easy to deal with.
Helpful Report
Posted 4 months ago
Hi Maria, Thanks so much for sharing your kind words. We’re delighted you had an excellent and friendly experience with prompt response. If there’s anything else you need, we’re here for you. Warm regards, Team BetterMe
Posted 4 months ago
I signed up by mistake-the website ended up not being for me. heading toward 80, I do not want a rigorous routine health wise-mine is streamlined it so I can maintain but didn't want the rest. After several email exchanges they let me out of my obligation. They seem to truly be interested in what I had to say and this is not the norm in today's fast moving life.
Helpful Report
Posted 4 months ago
Hi Connie, Thanks so much for sharing your experience. We’re glad to hear we could accommodate your request and that you felt heard. If there’s anything else you need or any questions you have, we’re here for you. Warm regards, Team BetterMe
Posted 4 months ago
I just wanted a trial at the rate shown on the website however after clicking & agreeing i realised I'd subscribed to monthly payments which I didn't want to commit to so emailed BetterMe who promptly emailed me back to say my subscription was cancelled and nothing would come out of my bank next month, very impressed with the speed in their response.
Helpful Report
Posted 4 months ago
Hi Lisa, Thanks so much for sharing your experience. We’re glad to hear our team moved quickly to cancel the subscription and ensure nothing would be charged next month. If you need anything else or have questions, we’re here for you. Warm regards, Team BetterMe
Posted 4 months ago
I received a kit that looked used and had missing items. The items inside the kit were already opened and the pump for the ball was broken. I was very upset and reached out to customer service immediately and sent pictures. I have to say that customer service was great, and they immediately corrected the issue by sending me a new kit, free of charge. I'll update once I receive the new kit but overall, Im very pleased with how fast customer service responded and helped to resolve this problem.
Helpful Report
Posted 4 months ago
Hi Adrienne, Thanks so much for sharing your experience. We’re glad to hear our team moved quickly to fix the issue and get you a replacement kit. If you need anything else or have questions once you receive the new kit, we’re here for you. Warm regards, Team BetterMe
Posted 4 months ago
BetterMe is rated 4.6 based on 2,317 reviews