B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,314 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Fast safe and easy way to buy”

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Posted 9 months ago

“Have in stock what I need. Easy pruchasing experience, take care of duties paperwork. Ship to canada.”

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Posted 9 months ago

“Whenever the subject of customer service comes up, I tell people that B&H is the best service organization I've ever dealt with, in any industry. Fast, accurate, responsive. The website is the best for searching for products by whatever attribute is important to you. Ordering is very easy, as others have pointed out. I don't even think of buying photo gear anywhere else.”

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Posted 9 months ago

“Online shopping with B&H is too easy. No really, I spend too much.. lol Cheers.”

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Posted 9 months ago

“Easy to navigate web, finding items by BH # and MFR # works perfect.”

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Posted 9 months ago

“Outstanding service, friendly chats and guidance. Merchandise safety in mind is evident with proper packaging.”

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Posted 9 months ago

“Good experience overall, but order ETA changes during purchase even if destination and shipping methods remain the same.”

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Posted 9 months ago

“All my orders came on time and easy to navigate around the site”

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Posted 9 months ago

“B&H World BES WORLD BEST Company in PHOTOGTAGRAFIE”

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Posted 9 months ago

“Great service!”

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Posted 9 months ago

“Excellent. No better place to buy photo equipment”

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Posted 9 months ago

“Excelent!!!!”

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Posted 9 months ago

“Fast and easy way to buy stuff”

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Posted 9 months ago

“excellent on line service”

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Posted 9 months ago

“First place I look evertime I need photo gear. The used section is great. Impressive quality. Easy to use website. My goto photo heaven.”

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Posted 9 months ago

“I always find what I need and the purchasing experience has always been very good.”

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Posted 9 months ago

“Great products and great service”

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Posted 9 months ago

“With the state of CAD, have not bought anything from B&H for some time. Experience still excellent. Wish they would take CAD at par!!!”

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Posted 9 months ago

“Many, many years B&H PhotoVideo is my quide in tea amazing world of Photography! Thank you!”

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Posted 9 months ago

“B&H delivery is always fast and easy when shipping to Canada no hidden duty or fees. Returns can sometimes take more effort but overall B&H customer service is amazing because they care about maintaining high quality customer service so you come back as a customer. I have bought a lens that was way cheaper than buying from Viltrox and overall B&H is 100% times better to deal with than KEH. 100 out of 100!!!”

Helpful Report

Posted 9 months ago

B&H Photo is rated 4.8 based on 2,314 reviews