B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,197 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easiest and best online ordering interface with good filtering and sorting capabilities”

Helpful Report

Posted 10 months ago

“the service is excelent and I have good exprince”

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Posted 10 months ago

“You have a great selection and great prices. Your customer service is EXCELLENT-the best I have experiences in years. Thank you! I had a problem with my delivery and your straightened it out immediately.”

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Posted 10 months ago

“I've always been happy with B&H. One reason I bought these phone cases from you instead of directly from Peak Design is that I find your site easier than theirs to navigate and find what I'm looking for. This visit was for a purchase, however I recently did a return as well, and I found the process satisfactory. Thanks!”

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Posted 10 months ago

“good price”

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Posted 10 months ago

“Easy to find what I want and easy to purchase with quick shipping”

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Posted 10 months ago

“So far so good. Many Many choices and lots of pictures, reviews and specs. Makes it easier to come to a decision. Easy to order. Jury's out on delivery and condition upon receipt.”

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Posted 10 months ago

“The ultimate camera store - no one can compete.”

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Posted 10 months ago

“good service”

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Posted 10 months ago

“Everything is good about B and H. I buy from them with confidence that nothing will go wrong and that if anything does they will make it right.”

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Posted 10 months ago

“B&H is always top notch. Wide selection of equipment. Reasonable prices (but not a discount store. So don't expect it.) Excellent service. Products always arrive when or before expected. The only reason I didn't give 5 stars is that sometimes the specifications are a bit lame. For example, the weight of an item is important when considering carrying equipment up and down stairs every gig. But weight is often not included--unless it's a heavy item. But even lugging small stuff adds up. Or what materials the item is made from--plastic or metal can make a big difference in the price/quality question. But still, B&H is my go to place for gear.”

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Posted 10 months ago

“Lowest price”

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Posted 10 months ago

“muy buen servicio”

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Posted 10 months ago

“prompt service and large choices”

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Posted 10 months ago

“it was easy”

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Posted 10 months ago

“B&H is the best. Good selection, good pricing, good assistance, great delivery.and the best purchase history. I use it all the time. Mark Heyman :)”

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Posted 10 months ago

“Great selection. Customer reviews are extremely helpful. Excellent product photos and as always, impeccable customer service.”

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Posted 10 months ago

“i use B$H photo for all my photography needs,it's a one stop shopping for me.”

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Posted 10 months ago

“I started in photography a little over two years ago. Thus far, with prices, packing and shipping I have had few reasons to shop elsewhere.”

Helpful Report

Posted 11 months ago

“B&H Photo Has Always Been There For Me, Great Company And Service.”

Helpful Report

Posted 11 months ago

B&H Photo is rated 4.8 based on 2,197 reviews