B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,314 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,314 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering process was clumsy, slow and frustrating, Before that your staff did not recommend the right product. With my email I showed the parts from your stock and the wrong part was suggested, Fortunately I spent further time online and I found the correct part,”

Helpful Report

Posted 11 months ago

Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your feedback regarding your recent shopping experience has been noted and will be shared with our Web Team and sales supervisor for review. Thank you again for your business. ~Geoffrey Ngai / B&H Photo-Video

Posted 11 months ago

“I can't think of a better place from which to order electronic supplies. Great store.”

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Posted 1 year ago

“Thanks for your no hassle website and policy! You are the best!”

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Posted 1 year ago

“Always a good experience buying at B&H! Thanks”

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Posted 1 year ago

“The product is easily accessible and can be conveniently purchased.”

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Posted 1 year ago

“The confidence we have with BHphoto for years.”

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Posted 1 year ago

“Great service as always..”

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Posted 1 year ago

“Consistently good service.”

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Posted 1 year ago

“Always easy and always quick. Love that they offer no-hassle, affordable international shipping as well.”

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Posted 1 year ago

“As always, placing an order with B+H is super easy. Keep up the good work.”

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Posted 1 year ago

“Always, reliable, prompt and efficient shipping. I purchase quite a bit from B&H and have never had anything but a completely positive experience.”

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Posted 1 year ago

“always happy with B&H especially when no delivery charge. Always packaged well. thanks”

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Posted 1 year ago

“Always, every time helpful. Easy to find, easy to cart and pay. Quick delivery.”

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Posted 1 year ago

“i love b and h!”

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Posted 1 year ago

“always easy to order from B&H and they always have great stock and quick shipment to the UK. I just wish they had a store in the UK”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

““Always easy, always fast, always accurate!””

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Posted 1 year ago

“Quick and easy... as always”

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Posted 1 year ago

“Always easy, always fast, always accurate!”

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Posted 1 year ago

“Great customer service! Easy ordering!”

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Posted 1 year ago

B&H Photo is rated 4.8 based on 2,314 reviews