B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,197 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,197 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Always easy to locate product and complete purchase on B&H website.”

Helpful Report

Posted 11 months ago

“As a user in the UK I am always impressed with how easy it is to use the B&H website, they take care of the freight and taxes and deliver promptly.... all round great service. Thank you B&H.”

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Posted 11 months ago

“Excellent dealing with B&H. They made the purchase very easy and quick”

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Posted 11 months ago

“SUPER easy, GREAT prices and EXCEPTIONALLY fast shipping! B&H IS MY GO TO FOR ALL OUR BROADCASTING NEEDS!”

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Posted 11 months ago

“Always quick delivery and great customer service!!”

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Posted 11 months ago

“fast easy reasonable prices”

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Posted 11 months ago

“Always exceptional service, great selection, and unbeatable prices”

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Posted 11 months ago

“easy to use search”

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Posted 11 months ago

“great company we love doing business with them and have for over 5 years now”

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Posted 11 months ago

“I have ordered all my photo and high-end audio gear from B&H Photo for years. I have always gotten safe and fast delivery with no problems. Their on-line chat is excellent and has helped me make decisions on selecting gear. I have zero problems with all the gear I have ordered from B&H Photo. Their website is easy to use. The reviews are helpful. I wish B&H Photo would open a branch office in South Florida.”

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Posted 11 months ago

“As always, easy checkout with great products! Just what I was looking for and then some!”

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Posted 11 months ago

“Easy, clear”

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Posted 11 months ago

“B&H's online shopping and check-out experience is outstanding. Product descriptions, images and reviews make the selection process quick and simple.”

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Posted 11 months ago

“Always a great experience buying from B&H.”

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Posted 11 months ago

“Thank you!”

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Posted 11 months ago

“Always easy with the Payboo card.”

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Posted 11 months ago

“quick completion of order -- good or fair price, in stock, no need to ORDER from outside the USA, free postage, two questions on site already answered. I have already read many reviews of this "microphone" elsewhere and knew what I am ordering.”

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Posted 11 months ago

“system froze repeatedly.”

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Posted 11 months ago

Hello. We regret your dissatisfaction and apologize for any inconvenience. At your convenience, please reach out to me at gngai@bhphoto.com with more details so we can further investigate the issue you've experienced. ~Geoffrey Ngai / B&H Photo-Video

Posted 11 months ago

“On-line ordering is fast and efficient.”

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Posted 11 months ago

“The best in every category”

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Posted 11 months ago

B&H Photo is rated 4.8 based on 2,197 reviews