B&H Photo Reviews

Name: B&H Photo
Rating: 4.75

4.8 Rating 2,284 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,284 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always, reliable, prompt and efficient shipping. I purchase quite a bit from B&H and have never had anything but a completely positive experience.”

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Posted 11 months ago

“always happy with B&H especially when no delivery charge. Always packaged well. thanks”

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Posted 11 months ago

“Always, every time helpful. Easy to find, easy to cart and pay. Quick delivery.”

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Posted 11 months ago

“i love b and h!”

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Posted 11 months ago

“always easy to order from B&H and they always have great stock and quick shipment to the UK. I just wish they had a store in the UK”

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Posted 11 months ago

“Great service”

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Posted 1 year ago

““Always easy, always fast, always accurate!””

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Posted 1 year ago

“Quick and easy... as always”

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Posted 1 year ago

“Always easy, always fast, always accurate!”

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Posted 1 year ago

“Great customer service! Easy ordering!”

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Posted 1 year ago

“Trouble checking out with PayPal. Could have been a Pay Pal problem. Otherwise, great as usual.”

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Posted 1 year ago

“Horrible experience. I will never purchase here again!”

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Posted 1 year ago

Hello. Thank you for your recent order. We regret your dissatisfaction. I am sorry to hear the printer you purchased was dead on arrival. You've reached out to our Customer Service Department regarding this issue and we have already issued you an RMA form with with return instructions for a refund.

Posted 1 year ago

“Seamless transaction and shopping. B&H has been my goto source for fifty years”

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Posted 1 year ago

“Always a pleasure!”

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Posted 1 year ago

“Great web site, well organized, good prices.”

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Posted 1 year ago

“Easy to find and purchase products. Great selection of products at good prices. Always go to B&H first.”

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Posted 1 year ago

“You had what I wanted. Ordering was easy. Done Deal.”

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Posted 1 year ago

“Thank You. Excellent as always”

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Posted 1 year ago

“Very fast purchase”

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Posted 1 year ago

“Very good prices and very easy to navigate and shop !!!!”

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Posted 1 year ago

B&H Photo is rated 4.8 based on 2,284 reviews