B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,034 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great help on live chat for shipping cross Atlantic”

Helpful Report

Posted 8 years ago

“Stock items unavailable in the UK and easy pre-payment of taxes to prevent hold ups during the import process”

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Posted 8 years ago

“Large selection of products, and the fact that they handle the shipping and importing fees transparently (so I know exactly what the final product will cost)”

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Posted 8 years ago

“Easy as easy can be, how internet shopping should be thanks Phil”

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Posted 8 years ago

“Easy ordering”

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Posted 8 years ago

“Great range of stock and competitive prices.”

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Posted 8 years ago

“You gave me all the information that I needed quite quickly. I now hope that i am as satisfied with your product when it arrives.”

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Posted 8 years ago

“Easy to understand and nice clear photos!”

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Posted 8 years ago

“Easy for UK customer”

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Posted 8 years ago

“Easy to use website, option of paying customs duty with the order simplified the whole process.”

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Posted 8 years ago

“They've helped me quickly and professionally. I appreciate their approach. Serious company!”

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Posted 8 years ago

“Site made purchase process simple and the option to pre-pay shipping and taxes to the UK helps to avoid future surprises!”

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Posted 8 years ago

“Great stock, great prices, very knowledgeable staff, free shipping.”

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Posted 8 years ago

“Had what I wanted in stock on first visit.”

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Posted 8 years ago

“They ship worldwide and at affordable prices. I live in Sri Lanka and require archival quality products. I would highly recommend them”

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Posted 8 years ago

“They have what I need and ship to the UK”

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Posted 8 years ago

“easy to use and also the shipping pre pay so easy. made my son a happy son!”

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Posted 8 years ago

“search box needs more characters the fowards page arrow need to be bigger ( we have fine dpi screens! Great tho mainly open a shop in london!”

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Posted 8 years ago

“Easy to use website, lots of product reviews a great bonus ! Love the way you can even split payment with a second card ! Thankyou it was easy !!!”

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Posted 8 years ago

“All taxes collected by B&H”

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Posted 8 years ago

B&H Photo is rated 4.7 based on 2,034 reviews