B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,034 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy to use service”

Helpful Report

Posted 7 years ago

“Really good checkout UI and great product descriptions made it easy for me to be confident in my buying decision. Thanks very much!”

Helpful Report

Posted 7 years ago

“Reward card”

Helpful Report

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

“Item in stock for good price”

Helpful Report

Posted 7 years ago

“B and H seems to always have the items I wish to purchase. They handle purchases efficiently and expedite with speed. Every time I need their services they come to my assistance.”

Helpful Report

Posted 7 years ago

“easy to order from UK, everything explained”

Helpful Report

Posted 7 years ago

“Wanted to enter a promo code and NO ONE could tell me how to go about it. You have a lost a customer as I will NEVER do business with you guys again. Horrible customer service.”

Helpful Report

Posted 7 years ago

“Excellent customer service regarding a shipping enquiry to the UK”

Helpful Report

Posted 7 years ago

“Fast easy service and checkout.”

Helpful Report

Posted 7 years ago

“My order are always shipped. An very old Customer of yours. My best regards,Irfan”

Helpful Report

Posted 7 years ago

“Large selection, Hassle free shipping options to UK.”

Helpful Report

Posted 7 years ago

“Fast and easy way to order.”

Helpful Report

Posted 7 years ago

“Very good selection, quick despatch. I've dealt both by internet and at their shop and have always been impressed by their product knowledge and helpful attitude. I live in the UK and when on my occasional trips to New York City, I always make a beeline for B&H. I just wish you had a branch in London!”

Helpful Report

Posted 7 years ago

“got all I need”

Helpful Report

Posted 8 years ago

“The very best photo shop!”

Helpful Report

Posted 8 years ago

“Excellent service”

Helpful Report

Posted 8 years ago

“The product was available and will arrive in 6-8 days - great.”

Helpful Report

Posted 8 years ago

“Ease of shopping and fully automated service which made international shopping quick easy.”

Helpful Report

Posted 8 years ago

“Their RMA service was amazing!”

Helpful Report

Posted 8 years ago

B&H Photo is rated 4.7 based on 2,034 reviews