B&H Photo Reviews

Name: B&H Photo
Rating: 4.76

4.8 Rating 2,387 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.8

Based on 2,387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to search website and to place an order”

Helpful Report

Posted 4 years ago

“Simple order, completed without difficulty.”

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Posted 4 years ago

“Easy to use ... works with Apple Pay”

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Posted 4 years ago

“B&H has good selection and is fast easy and has free shipping in most cases”

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Posted 4 years ago

“Price, selection, quick deliveries”

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Posted 4 years ago

“Exceptionally easy to re-order additional products.”

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Posted 4 years ago

“Very easy shopping experience and chat assistance readily available to answer any questions.”

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Posted 4 years ago

“Just the easiest checkout you get anywhere. Thanks B&H for years of excellent service”

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Posted 4 years ago

“Well organised website making it easy to find the item I wanted. Good choice of shipping methods to my address overseas, plus a choice of whether I handle local taxes or leave it to B&H.”

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Posted 4 years ago

“Quick and easy interface.”

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Posted 4 years ago

“The best web site store interface”

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Posted 4 years ago

“Easy , Fast and plenty of info re the product selected.”

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Posted 4 years ago

“Professional, prompt, and convenient. A pleasure to do business with.”

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Posted 4 years ago

“Consistent and no hassle shopping, great customer service!”

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Posted 4 years ago

“Once you log in, the ordering process is easy, fast and reliable.”

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Posted 4 years ago

“Great service! Fujifilm eyecup is unavailable. Jamie advised me about ordering a third-party piece that should work fine. It's even a few bucks cheaper.”

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Posted 4 years ago

“easy and the gift card allows them to get exactly what they want”

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Posted 4 years ago

“Quick and easy”

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Posted 4 years ago

“Fast and easy to get what I needed”

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Posted 4 years ago

“Fast delivery to Belgium”

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Posted 4 years ago

B&H Photo is rated 4.8 based on 2,387 reviews