Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, 6001, Miller Store Road, 105, Norfolk
Rating: 4.75

4.8 Rating 5,832 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,832 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Price, speed of shipment and easy to order with good customer service.”

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“Exactly the part I ordered, with super fast shipping!”

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“Big Frog was quick, the price was good, and the product worked!”

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“Well organized and keeps you informed of your order. I will use them in the future.”

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“I've already placed 3 orders from Big Frog. They have the best prices for the irrigation items I needed. The shipping was a breeze. Very likely to keep ordering from them.”

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“The part was easy to pick out of your site and was a perfect replacement.”

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“Shipping was fast and the product was very good quality. I haven't had any issues with it whatsoever”

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“Ordered a month and a half ago. Still have not received item.”

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“They have a lot of irrigation parts you cannot find in the big box stores. They shipped my parts in a timely manner as well.”

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“Big Frog has the best price for the drip tubing I could find. 500 feet was delivered promptly with care. Thank You!!”

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“On time, quality products extremely satisfied with company. Delivery tracking very helpful”

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“i received our ordered. the price is very good!”

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“I messed up an order and they were quick to cancel it and let me reorder the correct items. Items were shipped very quickly.”

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“My order did not arrive for a while. Finally arrived, all is good, thank you.”

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“I received a survey on March 9 asking that I rate my purchase, but this was way too soon since I had not yet received it nor did I even have a shipping notification. I did respond to the survey by asking what happened to my order and I did receive a response the next day saying that my items were back ordered. I wish BFS could have told me this sooner and they should not send out a survey until the customer has received their order.”

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“Easy to order and item came fast. Free shipping was also a big plus!”

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“After checking out online; instead of getting an email that only states that they received a ticket… your receipt with a record of your order needs to be displayed for reference purposes. As of now, after checking out, there is no receipt to show this.”

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“Have not recieved the part ordered in the mail yet to use.”

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“Awesome customer service! Item was exactly as described and arrived on schedule. Will be ordering again from this company!”

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“Wife happy with how sharp her pruners are now. Had not been sharpened in 10 years. Took about 2 minutes.”

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Big Frog Supply is rated 4.8 based on 5,832 reviews