Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped a different item than pictured. Don’t respond to emails that I sent. Got a bounce back message saying that I would hear back and got a machine when I called. Awful!”

Helpful Report

“i really liked the service and way cheaper than Amazon”

Helpful Report

“They had the part I needed. The ordering process was easy. The turn around time was quick.”

Helpful Report

“Quick shipment and exactly what I ordered, I would definitely consider ordering again.”

Helpful Report

“Best price I could find anywhere. Item was exactly as described. Arrived even faster than I had expected!”

Helpful Report

“Very pleased with BigFrog. Ordered a RainBird ESP Me with WiFi module, arrived in 3 days with the module installed and ready to hook it up. Fast service and reliable”

Helpful Report

“I received great quick service when I ordered. I appreciate it.”

Helpful Report

“BFS have best price on high Value item and shipped on time. When I called for technical help their people pointed me to the solution.”

Helpful Report

“I was able to find the item I wanted easily on their web site and the shipping was amazing, received item in 48 hours.”

Helpful Report

“Received item a day early Delivery company was confused as to whether it had been delivered but our tenant called that afternoon and it was there”

Helpful Report

“I ordered an item online - it was mailed same day and arrived as described/expected. I did not interact with anyone, simply ordered online.”

Helpful Report

“Reason 1 for Loving Big Frog: Customer service was exceptional and fast. They took care of a product issue (an issue out of their control) ASAP for me. Reason 2 for Loving Big Frog: Their prices seem to be the best on the Internet for what I was looking for.”

Helpful Report

“Order was filled and shipped quickly, only problem I found is I could not find a way at check out to go back and add items to the order. Maybe it’s me!”

Helpful Report

“Great service and fast delivery and product works great I will recommend your company to anyone thank you for your great service”

Helpful Report

“website was easy to use, price was great, order was correct and arrived in a matter of days. All good!”

Helpful Report

“Customer service was friendly and very helpful. Pricing was unbeatable. In the future, if Big Frog has what I need, I will definitely purchase it from them.”

Helpful Report

“Easy order, quick shipping. Extremely easy transaction. Will definitely use again if associated items needed.”

Helpful Report

“I was very happy with the product that was delivered. The delivery was fast. Couldn’t find a better price.”

Helpful Report

“Great price, fast shipping! Would do business with BFS again!”

Helpful Report

“Got exactly what i ordered. Quick service. Will order again when i need them”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,969 reviews