Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“I told the sales person the model of my Jacuzzi and pump size. I said I think it has a 3" diameter OD pipes. He told me it should be 2.5" pipes. IT IS 3" AND THE NEW PUMP WILL NOT FIT! I need the correct size... will need to call tomorrow and speak to rep to get a correct replacement.”

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“Great!!!!!!!!!! I’ll def buy again. Thank you so much guys.”

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“The toll I ordered was not included in the delivery package, but was listed.”

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“Good product as advertised, and at a good price.”

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“WiFi key works good, really convenient to do scheduling through the app”

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“Great people. Great process. Easy to do business. Reasonable pricing. Fast delivery”

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“Found the product I was looking for quickly at a very reasonable price. Free shipment was provided and delivery was within two or three days of placing the order, much quicker then I had anticipated.”

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“I was searching the web for parts I needed for my irrigation system. I came across Big Frog and saw their great prices so, I ordered the parts for my rainbird irrigation system. Big Frog’s website was awesome. I found exactly what I was looking for and they helped me find the correct parts that were needed. They actually write you a personal email to help you and keep you informed. They also keep you up to date on the delivery. I also have a pond on my property. I see Big Frog a permanent part of the future.”

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“Arrived quickly! Free shipping! Well packaged. Easily installed. And best of all, it works!!”

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“Great selection and great prices shipping was fast and we received the package three days later.”

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“Big Frog Supply offered the best price, free shipping, and prompt service. The product we purchased came just as promised and works great. We will be sure to keep their name handy for our projects in the future.”

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“Everything came in that we ordered on time and as of yet I have not installed the heater but I’m looking forward to being able to do that”

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“Communications were quick and the merchandise with good packaging arrived fast.”

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“This was a very smooth, easy transaction and shipping was prompt. Great experience!”

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“Super pleased with the speed of shipment and delivery. Got exactly what I needed and would use company again for sure.”

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“My item was shipped the very next day & received it quickly.”

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“Good service on ordering & getting the product delivered to me.”

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“They said they could have my item across country in 3 days and I got it in 2. Amazing to work with and easy ordering. Thanks Big Frog Supply!”

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“We ordered this hot water heater unit as ours went out at home. The man on the phone was extremely helpful, especially when I told him we had 2 babies at home. He got our shipment out that day without any question. We will definitely be recommending this company to everyone. I have already raved about them to all of my coworkers. Thank you!”

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“Super quick shipping and great communication updating me on my shipment.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews