Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy, the filter was reasonably priced and arrived promptly.”

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“The website shopping is easy to navigate. Prices are competitive with other sites. Shipping was fast, especially that it was free shipping for the amount I purchased. Good site and will use Big Frog again.”

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“Terrible quality of products, the 1st order under performed so bad, I literally threw all of them away after installing only 6 of them, and then had to re- order a 2nd set of products to replace the faulty and defective 1st order. It cost me another $65.00 on top of the original $65.00 spent. I sent emails nothing from the company to stand behind the 1st set of faulty products. I have yet to receive the 2nd set of products. However, I will never do business with this company again. They do not stand behind their products, and zero response if your unhappy………”

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“Our tank less water heater was just installed and it works great.”

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“Big Frog Supply delivered the right part quickly. The website was easy to use, and they sent timely delivery updates throughout the shipment process.”

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“Purchased 2 cases of Rain Bird 5004-PC Rotors, order was delivered fast and at a great price.”

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“Awesome service and fast delivery!! Product was exactly as described. Will definitely use Big Frog again.”

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“Good prices and selection, fast shipping. Would buy again.”

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“This is the second purchase I made from Big Frog and both experiences were great!!! I realized after I made this purchase that I put in the wrong address. I called and they fixed it without any issues or hassle. Great company, great experience, super fast shipping, product arrived without any flaws!!!”

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“Fast shippment with reasonable price. The Liberty pump arrived with bent plug end but thats entirely on how liberty boxed it up.”

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“Easy to order, quick to ship. Excellent service! Will continue to purchase items from Big Frog Supply.”

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“I got exactly what I ordered and it was delivered as promised. I will definitely buy from Big Frog in the future.”

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“Shipping time was pretty dang slow compared to a typical Amazon purchase”

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“They had a hard to find product plumbing product (tankless hot water heater circularization pump as specified by the manufacturer) and shipped it quickly. It included several core parts and all were packed very securely in one box and it arrived as they indicated it would.”

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“Easy ordering and fast delivery. Will certainly use Big Frog in the future.”

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“I ordered the wrong irrigation heads and they replaced them. I like their products and prices”

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“Very fast shipping , Good product. Will use again”

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“My order is always shipped on time and for a decent price.”

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“Shipped and received in less than four days, installed in less than an hour and working correctly”

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“Big Frog made it easy to order and quick shipment!”

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Big Frog Supply is rated 4.8 based on 5,968 reviews