Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, easy to order off of the on-line catalog. Quick to ship, arrived at house a week later. Excellent to deal with. Will continue to order from Big Frog Supply.”

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“The website, the purchasing process and shipping went very smooth with no problems.”

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“My order was easy to place and easy to track. My product was on time and exactly what I expected. I would order from Big Frog Supply again.”

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“Excellent product, good prices. Competent, friendly customer service. Delivery time about as expected.”

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“Product was correct, and quick delivery, AND best price!”

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“They always have my sprinklers in stock and at a decent price.”

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“Great experience. Friendly personable folks; the email they sent requesting feedback - even if it was to chat and say hello was refreshing. Big Frog has earned my future business.”

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“Good price, good service, ease to buy at web page.”

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“I ordered (2) waterhole sprinkler sets to connect together to water the outside of my fence along the alleyway. Unfortunately they can’t be connected together. I gave them a five star ⭐️ ⭐️⭐️⭐️⭐️ because they do work well separately.”

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“Order arrived in good condition and on time. Thank you.”

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“Prompt service with follow-up attention...product works great so far 👍”

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“The customer service representative was knowledgeable and friendly. Ordering was fast. Delivery was free based on amount purchased. My only concern was delivery time it took a week to receive the items but everything else was streamlined.”

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“The service was impressive, definitely a great company to do business with. Shipping timeline was amazing. I truly believe that you would enjoy the experience. Thanks again”

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“Fast order processing & shipping. Rainbird product prices are half of the actual Rainbird website!”

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“Service was great. Shipment was very much on time and those sprinklers give us great coverage.”

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“First one ordered didn't work, nor did the replacement”

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“Very prompt delivery! And a great price! Couldn't be happier with this purchase and transaction.”

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“Quick Shipping. Quality product. Very easy to find product selection.”

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“delivery was very prompt. I want to return unit as it is not what I need. I have been unable to print return form and several phone calls have been unanswered. Please advise me how to find return form.”

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“Very happy with the pricing and fast delivery. Had a problem with the product and have not heard back yet. Not very impressed with the design of the product”

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Big Frog Supply is rated 4.8 based on 5,968 reviews