Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Easy, reliable, fair price. I use them for everything.”

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“I ordered the Grundfos Scalia 2 from all the way across the country. 2x that product has failed which is not their fault but 2x they have very quickly sent me a brand new pump no questions asked for free. They have KILLED IT in customer service. They don’t make their problem my problem they tackle it head on.”

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“Shipped the right product that meet my need. Ruby was very helpful and has a lot of knowledge about the product being sold by the company.”

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“No problem, order arrived as expected and as ordered.”

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“straight forward, communicative, less expensive than retail, accurate in delivery.”

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“Lower price than Amazon. What I needed and at a great price.”

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“Super fast delivery. Exactly as promised. Kept informed of progress!”

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“I needed a tankless water heater. The folks at Big Frog were very helpful, friendly and efficient in getting me what I needed in a very cost effective way!”

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“First of all Big Frog was $30 less than everyone else's price point. I received an email the day after I ordered it saying it had shipped USPS. I have my mail being forwarded right now so that won’t work for me. I called Big Frog and reached a person not some twisted voice mail BS and the woman who answered was able to go to the warehouse, find my package and have it redirected to UPS. She called me after about two hours and confirmed that she was able to redirect the water heater saving me a real headache. When my other water heater is ready to go I will definitely go with Big Frog.”

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“Great pricing, super fast order processing and delivery. Had zero issues.”

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“Large assortment of products. Very competitive pricing. Quick shipping. Great customer support (for previous orders).”

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“Very responsive company, good shipping and availability. Good prices.”

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“Timely and less expensive than competitors like Amazon. Got what was promised on time. I’ll be back!”

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“Quick, easy, great communication and pricing! Top-notch all the way!”

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“Under Promise and Over Deliver!!!! My kind of supplier.”

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“Big Frog was very user friendly to order items for my sprinkler system. Items arrived on time and worked great. Will use this company again. Thank you”

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“Best price in Hunter PGP heads anywhere and free shipping to boot!! Whats not to like”