Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Good prices, quick delivery and quality products!! Thank you Big Frog Supply!”

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“They had the parts that I needed on hand and they shipped them to me very fast”

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“Web site is clear and easy to navigate. Prices cannot be beat, far cheaper than Amazon. Shipping was lightning fast. We go the arms for the sprinkler on and she is ready to roll! Thank you for being a top-notch company!”

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“Great price and service on the item I ordered and cheaper than Amazon. Thanks. BT”

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“Big Frog was able to ship the product I needed, 100’ of 1” Tracpipe, quickly. I had difficulty finding it elsewhere. I had one small challenge with my order. The customer service person I spoke with handled my problem quickly and professionally. I am a sole proprietor GENERAC dealer and installer in Northeast PA. I have NO time to waste. Big Frog saved me money and more importantly TIME. I am very impressed and will continue to give them my business. Tim Randall Tim Randall Home Improvements LLC Generac dealer #11124480”

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“When I called and asked the customer service representative for a 1hp pump he told me that they didn't have it in stocks and TOLD ME "A 1 1/2 HP WOULD WORK JUST FINE AND IT WONT MAKE MUCH DIFFERENCE"...Wrong! After it arrived I found out it makes a big difference. So I called back to arrange a return and bottom line is, I got charged $ 139.88. From my refund.. NOT HAPPY ! (Shipping and restock fee. I'm sure you know who I talked to.”

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“Impressed with how quick what we ordered was delivered (two days). The item was exactly what we ordered.”

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“So easy to order…user friendly website. Parts are much cheaper than any other site I visited. I was happily surprised how fast my part arrived from many States away. This will be my go to place for sprinkler parts from now on Thankyou!”

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“It was easy to order and worked great got here on time”

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“Fair price and shipping was fast. Would do again,”

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“Easy ordering and they were very helpful in answering my questions”

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“they had exactly what i needed. Installation was a snap”

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“Fast shipping and best prices on the internet. Repeat customer many times”

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“Exactly what I needed! Arrived in good condition and it worked the second I installed it. Thank you!”

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“Item was new in the box, delivered within promised time, price was competitive”

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“Excellent selection and speedy delivery Thank you so much, will recommend to a friend, and order again”

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“One of the motors I got on the last order did not work at all and I have not yet to figure out how to send it back”

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“Good website, prompt shipping, had the product I needed.”

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“This was an older product and was so glad to find it on Big Frog. Fast shipping and good pricing.”

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“Big Frog Supply kept me aware of my order and shipping progress via emails. And they were very knowledgeable and helpful in answering my questions.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews