Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Everything was a great fit or so it seamed, till I noticed it was short 2 screws, I used old ones, but leaked from a new area this time , so I had to also take the large O-ring out of the old one and double em up to fix the new leak.”

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“Big Frog Supply had the right parts, fast service, and fast delivery. Will be using them in the furture.”

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“It was easy to order and pay. The shipment was delivered on time. It also works great”

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“Awesome service. Super fast!!! Would reorder this product in the future!!!!”

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“Order processing and customer support excellent. Error in pick, pack and ship of the order resulted in 8 of the original 9 lights delivered in the wrong color. Items returned with request to expedite re-shiped items to ensure an on time completion of install. However, error in shipping instructions resulting in a 5 working day delay in receipt. Thanks for the credit of $100.”

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“I called for clarification of availability and delivery date and was answered by a human who had my order at his fingertips and was able to answer my questions. My order was received on the date promised. A pleasure doing business with you folks.”

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“Ideally packaging could have been better. Box arrived in rough shape and items were loosely in the box. Had several small items in the order so had to verify nothing fell out of the box during shipping. Competitive pricing and fast shipping otherwise.”

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“Prompt delivery, good prices - ( that’s it make 10 words)”

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“They had the item I needed for a good price. Fast ship as well.”

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“BFS had the lowest cost, including shipping. And the items were delivered within 2 days. Great service”

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“They FedEx'd my order for free to Nantucket! Nothing better than fast, free shipping.”

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“Quick shipment and affordable price, excellent service and selection. Will order from them again !!!”

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“Delivery was fast and I got the needed parts.”

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“Service was great and rainbird heads were better than expected !”

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“Big Frog Supply has good Prices and fast shipping Thank you!”

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“The Rainbird screens were the same as the old busted ones in my system. Shipping was fast for a not Amazon purchase.”

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“Very fast shipping. I'm loving the wifi sprinkler control upgrade”

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“Super fast shipping. Best price on the net. Will buy from them again.”

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“Good instock inventory. Simple checkout. Expedient delivery. Can't beat it.”

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“Love my big black sink! It is exactly what I wanted & quite a bit less expensive than HD.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews