Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“welp, it was short 2 screws, and I had to double up the old o-ring with the new o-ring to stop the leaking that was the bad I guess. what made me happy . . . . it looked identical to the old one to my eye at least .”

Helpful Report

“Ordered two Vista Outdoor Lighting DTC200 timers, which did not fit my transformer due to the NEMA 5-15 plug being justified towards the bottom of the assembly. Returned them after a simple fit check. Incoming inspection at Big Frog flagged that switch as damaged at the side plug location I did not touch (see pictures). Nickle and dimed by this company, and feeling irritated by the lack of recourse and their resolution. They seem reputable in general, but in my case I am quite suspicious at the cause of that minor scuffing. Suggestion - don't order direct from them, if you have the option.”

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“Excellent service. Sprinkler part was cheaper than Amazon and works great.”

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“Big Frog had the water heater I wanted, and it was easy to buy and arrived fast.”

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“Pleasure to do business with. Very fast shipping . And great prices to. Would do business with again.”

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“Was able to find a product I was searching for at a much lower price. To make it even better the product was shipped and received much quicker than original stated at purchase. This is the second Major purchase from Big Frog, Very happy with their store!”

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“Fast service, right part, and good price. No complaints.”

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“Quick and easy. Had been looking for the part at big box stores and out of stock. They had it cheaper and got it in 3 days. Gonna purchase a couple more for the future.”

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“Excellent product at a fair price with lightning fast shipping…… it’s a win, win…..win 🇺🇸”

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“Prompt. Easy website. Efficient. Satisfied. Thank you for your help to get my sprinkler working again without buying a new one.”

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“Letting me know when the product I order would arrive.”

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“I ordered replacement Rainbird sprinkler heads. The price, service, and shipment time were all excellent. Thank you!”

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“Availability of the product and surprisingly fast delivery! Faster than Amazon. Thanks!”

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“Good price, fast shipped, perfect on-line transaction. No one had the parts near me, so glad they had a supply, thanks”

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“Big Frog Supply had exceptional good service. Very easy to order from quick to shop and fast delivery. Very much exceeded my expectations”

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“Prompt service. You were less expensive. It arrived in 3 days. Thank you. Evie Aultl”

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“Order came quickly, and follow-up after the purchase was done was a positive!”

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“Have not received my purchase 5 days after promised delivery date.”

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“My purchase from Big Frog Supply arrived quickly and I was able to track my shipment to my doorstep.”

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“FAST FREE SHIPPING! The sprinkler was cheaper on this site than any others and the shipment came Fedex!”

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Big Frog Supply is rated 4.8 based on 5,968 reviews