Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Great customer service. Super friendly and efficient service. They had the parts that I needed, and drop shipped them out to me the same day. I got my parts quickly and it was exactly what I needed. They also were able to note my invoice with the correct Work Order Number for my companies internal tracking, and email me a copy of the invoice same day. Awesome service, great products, and fast shipping. What is not to love? I will be using them again for sure”

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“Fast, efficient transaction and the products were exactly what was needed.”

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“Excellent and timely delivery and good prices. Highly recommend”

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“Knowledgeable customer service, product purchased at a very fair price.”

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“Great customer service, timely delivery. Answered any questions I had prior to ordering.”

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“bought an sprinkler wrench that Lowes sells for $5 for $8 but (Lowes was out of stock). Arrived very fast, but shipping was $10. So I paid Basically almost $20 for a $5 item. Shipping cost more then the item. Yes it was fast but I would have gladly waited a few days dor it to arrive if a lower cost shipping option was available. I had no Idea how long it would take for Lowes to get back in stock so I was willing to overpay on a small dollar item. just wish I could have shipped ground. Would never have done this on a more expensive item. Like I said Service was great... price not so much.”

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“Delivered product exactly as described on the website. Fast delivery.”

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“Great service! Big Frog had what I need and kept me informed every step of the way, from the order to the delivery to my front porch.”

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“Shipped within 24 hours and arrived within 3 after that. ***** I would've liked to have seen more pictures both sides as well as inside. ***”

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“They had the product on hand and shipped it immediately.arrived on time shipping was free and quick.”

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“Delivery was very prompt and the item was packaged very well. Prices were very competitive up to 20 percent less than other merchants.”

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“Very diligent and responses have guided me all the way in securing the RMA”

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“Very fast shipping and a great product at a great price.. my customers are very happy..”

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“The hedge shears arrived quickly and are razor-sharp! They are light and make quick work of any vegetation trimming needed.”

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“Easy of ordering, I called in to verify that the water did indeed have three tanks. The gentleman was very helpful.”

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“I've ordered items from Big Frog Supply on more than one occasion. Items were shipped VERY promptly and arrived well packaged and in good condition. Thank you for the great customer service.”

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“Item came quickly, and appears of the highest quality. Thanks!”

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“Item was just what i needed, fit perfect , anti siphon valve top cover from Rainbird, Thank you”

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“They had a great price on a 521 locator with free shipping, and I didn't have to pay sales tax which here in Texas would have been another $47.05 if I had bought it locally. Shipped promptly. I retired a few years ago but decided to do a little irrigation work again. I will look at their other products when I am in the market.”

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“Three of the last four motors before I got from you were good one was not but I guess that’s what happens”

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Big Frog Supply is rated 4.8 based on 5,968 reviews