Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best price and very fast response. They had my order out in a day.”

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“Site easy to use, delivered exactly what I ordered, part worked as advertised.”

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“Found an odd sprikler system part that the manufacturer no long has in stock. Recived it and other odds and ends without incident. The process was straight foward and easy.”

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“You employee named Ruby did everything she could do to help me get exactly what I needed. Thank you”

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“Big Frog Supply has a great website that makes it easy to find products. The shipping was fast and the package was well packed. What more can you ask for?”

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“I went in with a bit of trepidation because I always make sure to at least read the negative reviews of companies and there were a couple out there. I'm glad I still ordered, it came quickly, was packaged nicely, and each item was exactly what I ordered and expected. And... it was cheaper than anywhere else!”

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“Sprinklers I order were as described but the part that impressed me the most was how easy it was to order and check out when done shopping. Order arrived on time and I will buy again from this company when the time comes.”

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“Lightweight yet strong, contains odor, and easy to clean.”

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“Hard to find sprinkler valve. They had it and it fit perfectly!!”

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“Good prices and fast service, everything was as expected”

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“I received my order the very next day after placing it!”

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“Good service. Had to order a back flow. Person on phone helped get the correct one. Great work on help and shipping.”

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“Had what I needed and half the price of retail”

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“Best price I could find for the item, free shipping, and I couldn't believe how quickly it was delivered! Well done Big Frog - you really hopped to it.”

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“Very reliable and great customer service fast speedy delivery”

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“No problem very good price. Fast efficient shipping. We will buy again”

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“Top notch service. My order was received quickly and correctly. Unfortunately I needed to return my item due to a mistake I made and my money was refunded immediately. Great service thanks Big Frog!!”

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“Good prices and fast shipment. Also good shipment tracking.”

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“Great to deal with, quick shipping. Minor issue fixed quickly.”

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“I think this was the easiest online ordering I have ever experienced. Ordered and received very quickly. I would definitely order from them again!!!!”

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Big Frog Supply is rated 4.8 based on 5,969 reviews