Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Box was damaged on receipt. Staple package was open inside box and staples were scattered all over, assume they were all there. Looks like packaging and shipping could use some work.”

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“Horrible company, No delivery date estimate, No delivery notification confirmation, No customer service to answer delivery questions, No phone answer to even CANCEL order for lack of any delivery info. Bought duplicate items on Amazon that arrived 1 wk earlier than this delivery! DONT WASTE YOUR TIME.”

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“I have yet to receive my items! Delivery is over due and you ask me how I feel about the purchasing experience?”

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“My order arrived quickly and was packaged well. What more can one ask for.”

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“Easy to order, shipping fast and free and part worked perfectly.”

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“Easy to order, shipped same day, product arrived on time.”

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“Ordering was easy, acknowledgement and status of the order was timely along with prompt shipping and delivery.”

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“Shipped same day, very well packaged. original oem part as ordered.”

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“Great to deal with, great pricing, fast shipping and delivery. I definitely will by from again!”

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“Quick and easy online ordering, accurate and in time delivery!”

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“Big Frog Supply was very quick to confirm, package, and ship my order within 2 days. Item received was exactly what I ordered with a 35% savings over any other competitor selling the same item.”

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“Excellent product delivered promptly. I appreciate the great service. Thanks”

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“I really like that I was able to buy directly from Big Frog Supply as opposed to going through Amazon. Sadly most storefronts on Amazon don't have their own websites where you can order directly and not pay Amazon a commission. I like the BFS had their own website and had prices similar to Amazon. Thanks!”

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“Lowest price, fast delivery, quality product. I will be back and will recommend Big Frog to friends.”

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“Shipped Fast, exactly what I needed. Decent price too. Would recommend.”

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“Great prices. Easy online purchase. Prompt shipping and delivery. And good but not overly burdensome follow-up after sale.”

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“Great products Great service Delivered a day early👍 Can’t go wrong with these guy’s”

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“Great prices, quite a lot less expensive than others for same product, fast shipping.”

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“Quick reply and quick shipping the Good products I ordered. Smooth transaction. I could not ask for more.”

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“Good Pricing, Prompt Shipping, Packaged Well. A+ All the Way.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews