Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Item we ordered arrived on time, was well packaged and was brand new. Entire process went very smoothly and we highly recommend Big Frog.”

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“Reasonable prices and fast shipment, will be back for irrigation supplies in the future.”

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“Good price and very quick free delivery. Excellent communication.”

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“They had the pats I needed and quick delivery”

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“Super fast delivery! They were very responsive to my request to have product expedited and went the extra mile with getting the product shipped out faster then they needed. Thank you”

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“I was very pleased with your prices,and speed of deliveries.”

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“My experience with Big Frog was exceptional! Unfortunately, problems with the carrier, Fed Ex, resulting in cancelling the order (sending it back). After 3 days of being told that the item was on the truck and "out for delivery" or delivery "pending" I finally said enough was enough. I've never seen such incompetence as I witnessed with Fed Ex. Big Frog was very helpful and understanding throughout the whole ordeal. I'd buy from them again.”

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“Not only was I able to find needed item , but was able to receive in a timely manner.”

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“I have not received the item I purchased. It was supposed to be delivered onTuesday. It’s now Friday. Extremely disappointed with the non delivery of my purchase”

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“I Ordered 3 irritrol globe sprinkler valves , They came damaged gaskets and springs separated and control wiring damaged , emailed them pictures of damages they sent return label very quickly efficiently and re sent another package 2nd day so let’s see how this one is”

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“Received the controller in a short few days and when we realized that it was not needed the associate at Big Frog was such a big help with helping with the return.”

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“Price was amazing but the response was even better, so quick to answer an email and even quicker to ship! There is no reason to go anywhere else.”

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“Fast and accurate. Quick shipping also. Will buy again from them”

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“Great service. Super fast shipping. All in all, a great purchase.”

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“I ordered, received order updates, very fast order processing and they shipped. Order received less than 7 days (Shipped to CO). Received exactly what I ordered. Thank you. I am now a repeating customer”

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“Good price and very fast shipping. Very pleased would use again.”

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“Exactly what i wanted and arrived in light speed.”

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“Had products I needed at a good price. Shipped promptly.”

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“Very happy working with Big Frog. Order was fulfilled quickly, and was hassel-free.”

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“Quick response, good communication, fast delivery of true product! Thanks, BFS!!”

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Big Frog Supply is rated 4.8 based on 5,968 reviews