Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Delivered as advertised and on time. The product is performing well”

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“Very fast shipping but raining since I received it so I have not installed the unit yet.”

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“Put my tractor back together after receiving part (very quick service) and the lawn did not miss out on any water and is green as can be. Service as promised,”

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“Easy to find the product I wanted. Great Price and Fast shipping!!”

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“I was skeptical, but I ended up being quite pleased. Thanks!”

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“I got exactly what I needed at a good price and fast shipping.”

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“Price was reasonable and the shipping was super fast.”

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“I ordered a sprinkler timer from them and they processed the order the next day and it arrived a few days later. I installed it the next day and everything is perfect. They "hopped" to it.”

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“Big frog sent me my order and it was pretty quick.. but I contacted customer service twice and never received a response back at all. I wanted to ask if I could expedite shipping because my yard was all dug up and I was waiting on those parts.. I contacted them right after I placed the order because I saw expedited shipping was not an option.. that was Saturday. When i didn’t hear back by the end of day on Monday I sent in another email asking for an update and never heard back there either.. but then received notification that my item shipped on Tuesday, and i received it surprisingly the next day. So I’m the end, im happy with my order, as it did ship real fast. just really felt left in the dark about the whole thing and felt very ignored over all.”

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“Have not received anything. Should be better at shipping than this. Toke money right away!!! Very bad!!!”

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“The day I ordered the product it was shipped.I had questions about shipping and they responded quickly and my product arrived sooner than I expected I would highly recommend them.”

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“Big Frog has a good variety of products. The site is easy to use and find parts. Checkout goes smoothly and they ship as promised.”

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“Exactly as described and works perfectly easy to install will recommend fair pricing”

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“Big Frog took care of my shipping problem fast. Thank you! Order #: 32792”

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“My Felco No 7 arrived quickly. It's been a long time since I had a new pair and I thought these were too tight. But, I shouldn't have worried. They quickly became PERFECT! I'm glad I found a price point similar to what I remember when I got my first pair, a gift from my husband 30 years ago.”

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“Got the right part. The communication on shipment and delivery was great. I'd do it again.”

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“Received the part within 3 days and was almost half the price of local, sprinklers fixed!”

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“Happy with the product and the speed of the delivery.”

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“Received everything in great shape and received it in a timely manner. I will order more parts soon.”

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“Good prices. Fast shipping. Web site easy to use. Great communication.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews