Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,968 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Well this is the first time doing business with and for the first service I was perfect”

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“Big Frog offered what I needed at a competitive price and they ship fast.”

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“Great prices and the site was easy enough to use.”

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“It worked perfectly!! I love the new timer!!! I might be buying a second one!!!”

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“Big Frog had the product I needed at a fair price and it was in my hands in a few days.”

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“There was quick it was delivered ahead of time it was good quality great email updates”

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“I’ve been very happy with big frog supply. I’ve ordered several pieces rebuilding my Rainbird sprinkler system. I’ve even ordered the wrong parts and they were very gracious and excepted the return without incident. I don’t usually leave feedback but in this instance I decided to take the time and do it. JDO”

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“Very quick to receive my items even though we are in a pandemic. Quicker than Amazon! And everything was packaged very neat and professionally.”

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“Products as advertised and fast shipping = Excellent Customer Experience!”

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“I ordered DeWitt landscape fabric. It was as described and very reasonably priced. The delivery time was outstanding. I will look to Big Frog Supply in the future, It was a pleasure doing business , Thank you.”

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“Lightning fast shipping and the best price I could find. Thanks!!!”

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“I was pleasantly surprised by how fast I received the order. Everything came as ordered, and all the small items were individually placed in bags so that they are not lost. I will definitely be back to order more from this company. My only complaint is that I wish they have contractor's pricing.”

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“I got my rainbird timer before The expected delivery time. I am in the landscaping business, and definitely will order again with Big frog.”

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“Quick and easy ordering and very fast free shipping. Thank You!”

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“Product delivered in great shape. I was a bit disappointed that the Wifi link had handwriting in the manual, indicating a returned product. On the good side it seems to be working...we shall see if it continues.”

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“Great product, great communication during the delivery process. I would definitely recommend big frog supply to others.”

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“fast ship, easy install and program...works great thank you”

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“Great selection, great prices and speedy delivery. What more could you ask for? Nothing”

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“Exactly what I want and the price is right. Thanks.”

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“Big Frog had the item I needed. It was priced right and arrived within a couple of days.”

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Big Frog Supply is rated 4.8 based on 5,968 reviews