Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,969 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Item not delivered. Can't contact you. Very bad deal.”

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“Delivered on time. Great price. Very easy ordering process.”

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“Product was delivered fast and it performs as advertised.”

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“The item description was incorrect but the return procedure was pretty smooth.”

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“Had the part I needed, good price and fast delivery. Would recommend.”

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“Easy, reasonably priced and I recieved the product quickly. What more could I want?”

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“Customer service was friendly and knowledgable. Material arrived quick, intact and as described.”

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“There was good communication letting me know the progress of my order.”

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“Right products, right price, timely delivery. This is my new go to.”

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“Fast shipping, great price! Would definitely order from them again. Product was as described.”

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“My purchase was filled quickly and shipped promptly, but when I received it a part was missing. I called twice to customer service to report it. I never got a live person. I left two messages and never heard back. I don't know what's going on or if I'll get my order fulfilled. I am missing the lid for my dry well. Order #1011062”

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“Our order was easy to place and shipped fast...gotta love it!”

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“Excellent service. Delivered as promised, when promised. Highly recommended”

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“Big Frog Supply had merchandise at a very good price, and shipped it fast and easy, Package arrived in 3 days and was product was packaged well.”

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“My story just like Jeremy S review, I Placed an order after a few days they didn’t ship it because they Waiting For one of the item to come in, They asked me if I want them to Ship rest of the items until the other one comes in And I said OK. Now it’s been a week I tried to reach them and they not responding for calling or for the messages.”

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“The Big Frog gave me a very honest price and followed it up with a very good, fast delivery. I encourage anyone to do business with this company based upon my pleasant experience.”

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“good price free and fast shipping with tracking number”

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“On time Packing was good Very good Very satisfied I would buy from here next time”

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“Product was as expected. Delivery to my home was great. Very pleased with everything.”

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“Good selection of what I was targeting, also, convenient website and options to receive. I like when I get tracking numbers with my receipt. Good experience so far.”

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Big Frog Supply is rated 4.8 based on 5,969 reviews