Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Gran loved her biscuits so much, she put them on show for all to see!”

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Posted 7 years ago

“The excitement from my mum on Mothers Day when she received her beautiful box of biscuits. She often tells me she doesn't like biscuits, and therefore they would last her forever...by Thursday she had 2 left 😋”

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Posted 7 years ago

“Mum said they tasted wonderful and we're so beautifully decorated she didn't want to actually eat them. The keep sake tin now has all previous mothers day cards from many years, stored in it, 😊”

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Posted 7 years ago

“Delighted gift recipients!”

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Posted 7 years ago

“Yummy biscuits!”

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Posted 7 years ago

“The product that I ordered arrived expediently and looked great! The gift was greatly appreciated by the recipient and I was told that it tastes great too!”

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Posted 7 years ago

“My Mum loved the biscuits but they were delivered too late for Mother's Day! Delivered on the Monday :(”

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Posted 7 years ago

“Ordered biscuits for mothers day. They arrived exactly when I was told they would. Communication was great. Biscuits so beautifully made they look too pretty to eat. Though we did eat them and they were delicious too.”

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Posted 7 years ago

“Wonder Woman biscuits were a HUGE hit for Mother's Day. Very special gift and something a little bit different. Thank you for making them delicious as well as pretty!”

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Posted 7 years ago

“Sent 6 little choccies to my BF’s Mum. Lovely modest classy pressie. She loved them. Xx”

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Posted 7 years ago

“I contacted you last Saturday about my order - I paid extra for it to arrive on Sunday (Mothers Day), but it arrived on Saturday, ruining the whole point of the order. Plus no-one has contacted me about this, despite your website telling me someone will be in touch within 24 hours and now it is the following Friday. I am very disappointed.”

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Posted 7 years ago

Hi Amy, Thanks for leaving a review with us! We're so sorry to hear that your order was delivered late, and for any disappointment caused by this. Having looked into this I can see that a member of our customer services team has been in contact with you and issued you with a reimbursement credit by way of apology. We hope that this helps, but do let us know if you need anything else. The Biscuiteers x

Posted 7 years ago

“My Mum was so chuffed with her Mother’s Day biscuits. She was straight out with the camera to take pictures to show all her friends! Beautifully presented and incredibly delicious present - thank you ever so much”

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Posted 7 years ago

“Perfect as always”

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Posted 7 years ago

“Whilst beautifully decorated sadly the biscuits were almost inedible. This was a gift for my mother on mother’s day and whilst she was delighted with the thought - it was very disappointing. My father sent two to me to try and I was shocked. I couldn’t see any phone number to call but after I spent £55 on these I can’t really say I am very happy.”

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Posted 7 years ago

Hi Victoria, Thank you for taking the time to leave a review, though we're so sorry to hear that your Biscuiteers order did not arrive up to our normal standards! A member of our team have been in contact as we'd love to resolve this for you by sending out a new tin right away. The Biscuiteers x

Posted 7 years ago

“I got the floral ones for my mum for mother’s day and she absolutely loved them. She has told all her friends and really enjoyed eating them.”

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Posted 7 years ago

“This is serious craftsmanship - beautiful biscuits and chocolates, personalised, extremely tasty and unique and humorous designs. A terrific present and better than flowers, any day!”

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Posted 7 years ago

“My mum absolutely loved her biscuit gift, she said they looked too good to eat! Beautifully packaged and made, even better that they could be gluten free too. Lovely present to give as something a bit different.”

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Posted 7 years ago

“They arrived on the exact date I requested and they were absolutely beautiful. My mam was over the moon with them the detailing on them was brilliant will definitely be using biscuteers again for gifts”

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Posted 7 years ago

“They do look good but for the price i also expected them to taste good and was disappointed, they were average at best. If you want a biscuit that looks good these are perfect but there are better tasting biscuits available for a fraction of the price.”

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Posted 7 years ago

Hello, Thank you so much for taking the time to leave us a review. I am so sorry to hear that you were not happy with the taste of the biscuits, we wan't our biscuits to taste just as good as they look so we will be taking your feedback extremely seriously. A member of our customer service team will be in contact with you shortly to discuss this further. Thank you and Kindest Regards Biscuiteers x

Posted 7 years ago

“Excellent service and arrived in timely fashion......as gift might be appropriate to wrap outside in neutral cover... Thanks Eamonn”

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Posted 7 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews