Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a large tin of LONDON biscuits, as they are a present for my friends in Edinburgh. (from one capitol city to another). As always, they arrived securely packed. The tins are very decorative and a keepsake”

Helpful Report

Posted 9 years ago

“Beautifully presented and very tasty! I bought the New York biscuit selection as part of a New York themed present for my husband ahead of our holiday there. I think this may be the first of many gifts I buy from Biscuiteers as they really are little works of art.”

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Posted 9 years ago

“As always this gift was perfect and my friend absolutely loved the "butterfly" biscuits. She said they looked too good to eat! And she was delighted that she can keep the tin and always remember this gift. Excellent service, as always. Thank you!”

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Posted 9 years ago

“Brilliant service & love the biscuits! Xx”

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Posted 9 years ago

“The recipient loved them and the dogs loved theirs too. She had not seen them before but they were delicious and she loved the packaging. All in all a very worthy 5 stars.”

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Posted 9 years ago

“I ordered the wedding bells biscuit tin as a present for my parents in law for their wedding anniversary and for myself the fashionista tin (just wanted to know how the biscuits would look and taste like). They were absolutely amazed of the present and so am I. Biscuits are simply stunning, a bit sweet though. I will definitely order again and will recommend Biscuiteers to a all my friends. Very fast shipment to Germany, I am super happy! Thank so much!”

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Posted 9 years ago

“Ordered a Mr Birthday biscuit card for a Birthday it went down a storm. Decorated beautiful true Mr Men blue reminded the birthday boy of the Mr books he used to have when younger. Ideal for that little something extra well done biscuiteers you never let us down.”

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Posted 9 years ago

“Fantastic! Packaging is great too! So much nicer than a fancy card! Totally recommend!”

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Posted 9 years ago

“Fantastic biscuits as always! I bought some for my mum to say thank you, and I quickly received a call after delivery to say what a wonderful gift. Always a great choice of products, I will make sure to recommend you to others.”

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Posted 9 years ago

“Well this is easy...I just love you and what I love most is indulging my lovely friends with your biscuit treats. The retro lollies went down so well. They were amazing! Keep on baking and icing, icing and baking. Looking forward to our boutique visit to ice some biccies of our own. Whoop! Xxxxx”

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Posted 9 years ago

“Lovely biscuit & beautiful presentation box. Sent to my mum for her birthday. Only one fault! It didn't say who the gift was from & I know I filled in the message box .”

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Posted 9 years ago

“Beautifully made and presented Happy Birthday biscuits made a very special birthday present for our niece. She was delighted and was amazed at the artistry depicted. Thank you so much for making her birthday even more special. Mrs J Errett”

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Posted 9 years ago

“Received as a present for my Birthday from my daughter. Thrilled with them vintage collection with birthday cake, balloon, etc. Lovely colourful, biscuits beautifully iced, taste nice. We have been sharing them, would be happy to purchase and recommend these to family and friends.”

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Posted 9 years ago

“Everything from the tin to the packaging to the biscuits was perfect!”

Biscuiteers 5 star review on 10th August 2016

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Posted 9 years ago

“Always use biscuiteers to send wonderful biscuits to my friends and family for birthdays, new jobs, or for no reason at all. Recently sent one as a birthday gift and my delivery request was a little complicated. Hayley was amazing at making sure the gifts arrived earlier than initially requested. Absolutely thrilled with the service.”

Helpful Report

Posted 9 years ago

“Beautifully presented. The recipient was very pleased with his personal 100th Birthday Cake biscuit. They made a beautiful display at his party . I was very pleased with the speed of service and delivery and I would certainly recommend Biscuiteers for any occasion for that added talking point Thank you again”

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Posted 9 years ago

“Sadly most of the biscuits were broken, so the recipients weren't able to fully appreciate l the lovely designs. My parents said the biscuits were ok, perhaps a little too sweet though?!”

Helpful Report

Posted 9 years ago

Hi Louise, Thank you for your review. I am disappointed to learn that the biscuits for your parents arrived broken. We would really like to find out more about your order. Our customer service executive will be in touch with you today. The Biscuiteers.

Posted 9 years ago

“Fantastic as always. The only suggestion I would make is that while the booklet with the selection of biscuits you include in the parcel is lovely, it's not ideal that the price of the gift you've just received/sent is printed for all to see.”

Biscuiteers 5 star review on 3rd August 2016

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Posted 9 years ago

“Perfect for any occasion! Elegantly packaged and truly delicious. Thank you x”

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Posted 9 years ago

“Disappointed. The biscuit card was a lot smaller than I expected, and wasn't much bigger than two party ring biscuits (I did take a photo of said card with two party rings, see below) and the biscuit itself was stale and inedible. It's only saving grace was that it looked nice and the packaging was nice, good job the recipient didn't know the shocking price I paid as it all ended up in the bin! I will not be ordering from bicuiteers again and I feel totally ripped off.”

Biscuiteers 1 star review on 27th July 2016

Helpful Report

Posted 9 years ago

Hello Lucy, Many thanks for taking the time to leave your review. We are very sorry that you have been left disappointed with the size of your Beer Biscuit Card, all our product sizes are shown on the product pages in order to avoid any confusion or disappointment. It is very unusual that our customers have a complaint of this nature as here at the Biscuiteers we take every care throughout the biscuit-making process to ensure the taste and texture are of the highest standard possible. We would like to sort this for you, if you would like to further contact the customer service team directly, please email us at yum@biscuiteers.com Kind regards, Biscuiteers

Posted 9 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews