Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.60

4.6 Rating 5,799 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

Write Your review

Tell us how Biscuiteers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect for any occasion! Elegantly packaged and truly delicious. Thank you x”

Helpful Report

Posted 9 years ago

“Disappointed. The biscuit card was a lot smaller than I expected, and wasn't much bigger than two party ring biscuits (I did take a photo of said card with two party rings, see below) and the biscuit itself was stale and inedible. It's only saving grace was that it looked nice and the packaging was nice, good job the recipient didn't know the shocking price I paid as it all ended up in the bin! I will not be ordering from bicuiteers again and I feel totally ripped off.”

Biscuiteers 1 star review on 27th July 2016

Helpful Report

Posted 9 years ago

Hello Lucy, Many thanks for taking the time to leave your review. We are very sorry that you have been left disappointed with the size of your Beer Biscuit Card, all our product sizes are shown on the product pages in order to avoid any confusion or disappointment. It is very unusual that our customers have a complaint of this nature as here at the Biscuiteers we take every care throughout the biscuit-making process to ensure the taste and texture are of the highest standard possible. We would like to sort this for you, if you would like to further contact the customer service team directly, please email us at yum@biscuiteers.com Kind regards, Biscuiteers

Posted 9 years ago

“I ordered Happy Birthday biscuits for my nephew. They arrived on the right date and were very well received- everybody was very impressed by the presentation and quality of the biscuits. He loved them. Communications from the delivery company in the day were timely and clear - I had an email saying no-one was home and they'd been left with the neighbour. The one fairly sizeable flaw with that was they had been delivered to the wrong street! The name and address (including the postcode) on the package was correct - but that isn't where they were delivered! Fortunately the people who took them in were very honest and delivered them to my nephew later that day.”

Helpful Report

Posted 9 years ago

“Simply stunning in every way. Nothing needs to be improved upon from order to delivery! Opening the package was such a delight and the decoration of the biscuits were amazing. Well done.”

Helpful Report

Posted 9 years ago

“Not only delicious but beautifully presented and unique gifts, the service provided is so quick, friendly and professional. Thank you.”

Helpful Report

Posted 9 years ago

“From the start to finish you offered wonderful customer service with a real friendly touch. My friend adored her surprise package and said 'they are the most beautiful biscuits I have ever seen' so thank you for letting me make someone's special life event that extra bit special.”

Helpful Report

Posted 9 years ago

“The most beautiful biskuits I have ever seen! They are shipped within 2-3 work days from UK to Germany.”

Helpful Report

Posted 9 years ago

“Sent the flowers biscuit tin to my daughter, to congratulate her on graduating from university. She thought they were such a wonderful surprise & too good to share!! Julie”

Helpful Report

Posted 9 years ago

“This gift was really well received and greatly enjoyed”

Helpful Report

Posted 9 years ago

“Absolutely beautiful”

Helpful Report

Posted 9 years ago

“fantastic products and brilliant service, my first choice for special occasion gifts to be sent in the post, brilliant and always received with lots of 'oohs' and 'aaaahs' x”

Helpful Report

Posted 9 years ago

“Quick delivery, good communication, the recipient was very happy! cheers”

Helpful Report

Posted 9 years ago

“The lucky recipients have really loved the originality of their gifts”

Helpful Report

Posted 9 years ago

“delivered on time and just as detailed. The delivery guy even persevered at the door when he realised people were in but not answering! Excellent service”

Helpful Report

Posted 9 years ago

“Excellent as always - love the tin and the contents -”

Helpful Report

Posted 9 years ago

“The most beautiful and delicious biscuits ever!!! Arrived in perfect condition and I love the tin too! Wonderful gift, would definitely recommend!”

Helpful Report

Posted 9 years ago

“Always great service and arrives in beautiful wrapping. Love the designs - keep bringing us new ones, they always make me and the person receiving them smile. My boyfriend just passed his driving test - I'm sure his success was due to him eating the lucky clover biscuit I sent him!”

Helpful Report

Posted 9 years ago

“Lovely tin excellent biscuits ... I first had some as a gift for our wedding Anniversary .... They were that good, I sent a gift to a friend for the birth of her daughter ... They were perfect. Highly recommend.”

Helpful Report

Posted 9 years ago

“Very good seevice”

Helpful Report

Posted 9 years ago

“The biscuits are just super gifts. Have ordered in the past for Birthdays, exam congrats, get well and all have been delightful!”

Helpful Report

Posted 9 years ago

Biscuiteers is rated 4.6 based on 5,799 reviews