Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a beautiful gift, and so well packaged, alongside that - the biscuits were delicious.... the attention to detail makes the biscuits feel special and hand made - not a mass produced product. Since receiving my first tin as a thank you, I now send Biscuiteers as my 'must send' gift for thank you, get wells, special occasions etc. I can not recommend highly enough”

Helpful Report

Posted 8 years ago

“I've sent two biscuit tins recently as work thank you gifts and both have been delivered on time, with confirmation sent back to me on delivery. The recipients have been delighted and by the photos I was sent, the contents looked really creative and great quality! Thanks again.”

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Posted 8 years ago

“I was very pleased to see something very different (to me) on the market and immediately sent in an order to see what they were all about. They arrived beautifully wrapped in masses of bubble wrap to prevent any breakages. Such attractive tins and a delightful box of doggie treats which will thrill my daughter for her new puppy. The biscuits look so tempting I am longing to open them and have a peek and a taste, but they will stay firmly shut until I see my grandchildren next time. I am incredibly thrilled to find the Biscuiteers site and will be ordering again very soon.”

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Posted 8 years ago

“Returning customer. Purchased as a RSVP card for a wedding and they loved it! Very happy with service and delivery. Thankyou”

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Posted 8 years ago

“I love your products and have bought many times in the past - for lots of occasions and was a big fan. I had a bad customer service experience with extremely rude sales person while trying to order a mother's day gift with voucher code that wasn't clear - and then my mother's day presents (for both mother in law and my mother) didn't arrive until the week after mother's day. After this it has taken me a couple of years before buying again and this was my first try since. The thank you gift this time was very well received, delivered promptly and I'm sure was delicious. Thank you”

Helpful Report

Posted 8 years ago

Hi Chloe, Thanks for taking the time to leave your feedback for us. I'm so sorry to hear you have previously had a negative experience, but I'm delighted to hear that your latest order was well received and enjoyed by all. Thank you for your order with us! All the best. Biscuiteers

Posted 8 years ago

“My grandma loved her flower biscuits and she especially loved the tin they came wrapped in. Said they were too beautiful to eat!”

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Posted 8 years ago

“Beautiful looking biscuits, despatched Monday, received in New Zealand on Saturday in perfect condition. Definitely brought a smile to the face. Fantastic service”

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Posted 8 years ago

“Beautifully presented and a great idea, but I was somewhat disappointed with what arrived, specifically due to the size of the biscuit package. Giving this as a gift felt quite lacking and we had to supplement with something else. We have used Biscuiteers before a year or so ago and the biscuits/packaging were much better in size.”

Helpful Report

Posted 8 years ago

Hi Paul, I'm sorry to hear you were disappointed by your little box of wedding chocs. All our chocs are handmade, so they do vary slightly in size, however we do try to have all of our product packaging dimensions available on the website so our customers know what to expect when placing their orders. We do apologise that you weren't happy with your order on this occasion. Biscuiteers

Posted 8 years ago

“Brilliant - arrived on time, beautifully packaged. My daughter was so thrilled and impressed that she brought it home so we could share the experience. Have told friends and will definitely use again.”

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Posted 8 years ago

“Gorgeous biscuits. Made a little girl with a broken arm very happy. Thanks”

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Posted 8 years ago

“Pricey but tasty and just astonishingly well presented. An excellent fun and unusual gift”

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Posted 8 years ago

“Beautiful biscuits. Got the Little Miss tin for my daughter. She must've loved them as me or my wife didn't get a look in!”

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Posted 8 years ago

“Beautifully packaged gift, made my dad smile on Father's Day. There is a fantastic range of designs to chose from and the biscuits are excellent quality - they stayed fresh for several weeks... Not too sure how they lasted that long! I would highly recommended the excellent service and quality to anyone!”

Biscuiteers 5 star review on 21st September 2016

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Posted 8 years ago

“Absolutely brilliant way of saying 'thank you' to the people who have everything! It was really well received - everything about the Biscuiteers is first class!”

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Posted 8 years ago

“I think your product is great. Its an ingenious idea and such a lovely way to "thank you" to someone. I will be back again ... and again!”

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Posted 8 years ago

“Absolutely fabulous looking, mouth watering, delicious and fun. I live in America and sent two of the pencil case biscuit tins which came personalized to my nephews in London as a good luck starting secondary school gift. Not only did they arrive in perfect shape but were such a sensational hit, everybody raved about them. Thank You Biscuiteers for your wonderful creations, I cannot wait to place my next order. :):):)”

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Posted 8 years ago

“Unique little gifts / cards to send easily in the post. My only criticism is that the postage is a little expensive.”

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Posted 8 years ago

“I have used Biscuiteers for special treats for many occasions now and every time they are a complete surprise and treat for the recipient. The Gingerbread is delicious but they are so beautiful sometimes it takes a while to give in to eat them! I LOVE Biscuiteers! Thank you!”

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Posted 8 years ago

“After receiving a beautiful New York Biscuiteers Box, I knew that a Biscuiteers box would make an excellent Wedding present for friends. Easy to use website and quick delivery :)”

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Posted 8 years ago

“Beauty fully made and tasty, ingenious packaging, but always smaller than expected, and quite pricey.”

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Posted 8 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews