Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, beautiful packaging, amazing looking biscuits and most definitely delicious!! My husband loved them :-)”

Helpful Report

Posted 8 years ago

“To be totally honest my first experience with The Biscuiteers was not good. I paid £7 for delivery on Valentines Day. I even rang before placing the order to ensure that they would be there on the day & they weren't. When the chocolates eventually turned up they read "I ❤️ Yo". Despite our love of sushi, I would have rather had an iced "u" in there rather than a blank. After all Valentines is about celebrating the love of your nearest & dearest, not a well known sushi bar!!! I was so looking forward to doing a little silly something for my partner & it turned into an absolute farce. Sadly I won't be using this company again. Disappointed.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to get in touch about your order. This is so disappointing to hear! A Biscuiteer will be contacting you directly today to further discuss and resolve this for you. Biscuiteers x

Posted 8 years ago

“Valentines cookies arrived in a beautiful tin box, which can be reused after. All cookies came neatly arranged so that decoration detail remained intact. Very happy customer :)”

Helpful Report

Posted 8 years ago

“Bought the biscuits for my husband for Valentine's Day. He's one of the most difficult people to buy for, so when I found Biscuiteers I was delighted. He loves biscuits !!!. They arrived quickly, and in a fab tin that I have claimed once the contents are eaten. I would recommend this product as it is something different, in a really good way. My husband really enjoyed the biscuits and I won't have long to claim the tin.”

Helpful Report

Posted 8 years ago

“Super efficient service - ordered very last-minute for Valentine's Day and delivery was made on the day before lunchtime! the range of gift options is great - something to suit every budget. I will definitely be ordering again.”

Helpful Report

Posted 8 years ago

“I ordered the Jolly Ginger Batman for my boyfriend for Valentine's Day. I was so impressed with him when he arrived! I could wait for boyfriend to see him. I'm sure he is very delicious, but boyfriend is reluctant to eat him because he looks so darn cool!”

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Posted 8 years ago

“I bought a gift for my partner for Valentine's Day. It still hasn't arrived. No compensation whatsoever.”

Helpful Report

Posted 8 years ago

Hi Richard, Thank you for taking the time to review your experience. We are glad that we have since been able to resolve this for you, and would like to apologise once again for the problem with your Royal Mail delivery. Best wishes, Biscuiteers x

Posted 8 years ago

“Fantastic!!! It was a unforgetable Valentine's day. Thank you so much”

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Posted 8 years ago

“The best valentine gifts I have bought for my family!”

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Posted 8 years ago

“Lovely packed, very beautiful. Got my husband I love you chocolates and when he opened box the icing was broken on U, so was quite upsetting.”

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Posted 8 years ago

“Marvelous, wonderful, fabulous and totally moorish.”

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Posted 8 years ago

“My friend loved the personal touch, and says it looks too good to eat! (But she will anyway)”

Helpful Report

Posted 8 years ago

“These were received by a new mummy with delight! Thank you for delivering an original and beautiful alternative to a bunch of flowers!”

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Posted 8 years ago

“Great end product!”

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Posted 8 years ago

“I've been absolutely delighted with all the orders I've placed recently. I ordered some bespoke biscuits for a corporate event which were fantastic, I sent the First Aid biscuits box to my son at University as he was suffering from tonsillitis, and then a beautiful box to friends in New York. The ordering system is fast and easy. Hayley in the corporate orders team is superb. I'm a Biscuiteers fan and will be ordering more in the future!”

Helpful Report

Posted 8 years ago

“I love sending and receiving Biscuiteers products and I've spread the word, everyone thinks they are original and beautifully produced in such amazing detail”

Helpful Report

Posted 8 years ago

“I use Biscuiteers for so many special occasions, everyone that I send these delicious gifts too are so pleased and love the quality, taste and are so disappointed when they finish the tin. A treat for any occasion and many are now sending these tins of happiness to their friends. Thank you”

Helpful Report

Posted 8 years ago

“I placed my first order and I am so happy! The biscuits look almost too beautiful to eat! Ordering was simple and easy and arrived very carefully packaged! Thank you biscuiteers :)”

Biscuiteers 5 star review on 10th February 2017

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Posted 8 years ago

“I LOVE using Biscuiteers, from Get Well to Birthday Biscuits. Such a unique way to send a message! I love it. Hopefully, one day i will receive a biscuiteer gift! Im hinting to all my friends!”

Helpful Report

Posted 8 years ago

“Lovely biscuits, my family were delighted. Shame next day delivery on a Saturday would have been £10. Had to go for Royal Mail and wait until the Monday.”

Helpful Report

Posted 8 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews