Login

Start Free Trial Are you a business? Click Here

Biscuiteers Reviews

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

Company Reviews

Product Reviews

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

Write Your review

Tell us how Biscuiteers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Biscuiteers 1 star review on 7th May 2024

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tin of biscuits arrived in perfect condition, and very well packaged. As these were a Christmas present for my daughter, I wasn't really sure of what I was getting until she opened them on Christmas morning, but she was absolutely thrilled with the Nutcracker design, and especially loved the tin, I had considered the Beatrix Potter collection, but the Nutcracker seemed more appropriate. While the price seemed quite high at the time of ordering, having seen the quality of the decoration, and the way the biscuits were presented, it is definitely worth the money. I am very pleased with the product, and the service. Thank you.”

Helpful Report

Posted 8 years ago

“First time I've bought your beautiful creations and I was absolutely amazed ! Best tasting biscuits I've ever had. The detail is incredible ! Highly recommended.”

Biscuiteers 5 star review on 1st January 2017

Helpful Report

Posted 8 years ago

“My experience with Biscuiteers was great.”

Helpful Report

Posted 8 years ago

“My experience with Biscuiteers was great.”

Helpful Report

Posted 8 years ago

“My experience with Biscuiteers was great.”

Helpful Report

Posted 8 years ago

“My experience with Biscuiteers was great.”

Helpful Report

Posted 8 years ago

“My experience with Biscuiteers was great.”

Helpful Report

Posted 8 years ago

“Awesome service, product and delivery. I cannot recommend Biscuiteers more highly. They take (and deliver) the buscuit !!”

Helpful Report

Posted 8 years ago

“I ordered a tin of biscuits for my husband as part of his Christmas present. They were beautifully decorated and delicious. A lovely gift for a special occasions. There are other designs I'm keen to try in the future too!”

Biscuiteers 4 star review on 29th December 2016

Helpful Report

Posted 8 years ago

“Family were surprised and pleased with the gift!”

Helpful Report

Posted 8 years ago

“Beautiful packaging, great service and biscuits so beautifully decorated that my Sone and Daughter-n-Law wanted to keep and preserve the Peter Rabbit 150th Birthday biscuits rather than eat them!”

Helpful Report

Posted 8 years ago

“We live in the USA, and wanted something special to send over to my Mum-in-law for Christmas. I found your site and the biscuits looked so pretty, (wealso ordered some pretty chocolates) I could only hope they tasted as good as they looked! Mum loved them! We asked for delivery just before Christmas and sure enough, she received them on the 23rd December. Perfect timing! Thank you for making our gift special. It's hard to be away for Christmas.”

Helpful Report

Posted 8 years ago

“Biscuit received had incorrect inscription. Rang to complain but no one returned my call.”

Helpful Report

Posted 8 years ago

Hi Brenna, thank you for getting in touch. We are so sorry for not being able to get back to you. The week before Christmas is our absolute busiest time, and our phones were exceptionally busy, so apologies that we didn't get to speak to you at the time. If we can do anything to help with this now please do pop and email over to us at yum@biscuiteers.com and we will be happy to further assist. Best wishes, Biscuiteers x

Posted 8 years ago

“Excellent biscuits - a lovely treat for Christmas ????”

Helpful Report

Posted 8 years ago

“The packaging and delivery was great as always is the case with Biscuiteers. However, the 3 kings were stuck onto the backing misaligned and I was led to believe it was a card, not 3 biscuits stuck to a bit of packaging.”

Helpful Report

Posted 8 years ago

Thank you for taking the time to get in touch in regards to your biscuit card! I'm so sorry to hear that this was misaligned. I've passed your feedback on to our production team so that they are aware of this and can take the appropriate measures to ensure this does not happen again. Our biscuit cards are so called as they are a Biscuit alternative to a traditional greetings card. As mentioned in the product description these biscuits come in a beautiful presentation box, and include the option to have a gift message for the recipient. If you have any other comments or feedback please do let us know by emailing yum@biscuiteers.com x

Posted 8 years ago

“I have already sent feedback by email about my disappointment with this product which I bought as an anniversary greeting for my parents. When I saw the product I could not believe how small it was for the price and £9.00 on top for delivery. I have now deleted my account after your inadequate response to my email.”

Helpful Report

Posted 8 years ago

Hi Paula, Thank you for taking the time to leave your thoughts on our Champagne Biscuit Card. We do include the dimensions of the box that the two biscuits will arrive in in the product description so you know what you will be receiving prior to delivery. I am sorry to hear that you were disappointed by the product that you received. We will certainly speak to the marketing and production team to ensure that the product description is as clear as it can possibly be going forwards. In regards to the delivery service, DPD offer us a premium weekend delivery service and are able to delivery on Saturdays and Sundays via courier, and this is therefore more expensive. I am happy to hear there were no issues with the delivery service itself, however I am sorry that you were disappointed by the price. Thank you again and best wishes - The Biscuiteers

Posted 8 years ago

“Love your product and delivered on time. Excellent”

Helpful Report

Posted 8 years ago

“Having received a wonderful box for a birthday gift, I've been recommending you to all my friends. Such a pleasure to see the range of gifts. Something for everyone. Solved a number of Christmas presents too.”

Helpful Report

Posted 8 years ago

“Fantastic everying about your company. My friend loved her birthday biscuits and has the tin to keep always”

Helpful Report

Posted 8 years ago

“Love love love my wonderful biscuits. Couldn't be happier . Beutifull product and lovely packaging”

Helpful Report

Posted 8 years ago

«
1
2
...
260
261
262
263
264
»

Biscuiteers is rated 4.6 based on 5,797 reviews