Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful items, professional and easy to use service. Bought as a gift and the response was "it's too beautiful to eat"!”

Helpful Report

Posted 8 years ago

“This was a great service, it was delivered as stated - I never actually saw the biscuits as they were a present for a new born baby's mother so it was delivered direct. However feedback from them was very good and they enjoyed the biscuits very much - it was very apt as they haven't named the baby and had started calling him "biscuit"!”

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Posted 8 years ago

“Just love these guys - wonderful products and superb customer service.”

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Posted 8 years ago

“We ordered macrons online for an office birthday celebration, which say they have to be ordered for the same day. They didn't arrive until 7pm, after the birthday girl had left. The main thing though was that we never got an ETA, so it was impossible plan when to surprise her with a birthday celebration. It was difficult to hunt down the phone number for the main office that handles the online orders, and no one answered. I also sent an email in the middle of the day asking for an ETA but didn't receive a response until the next day. The macrons themselves were nice; we had them the next day.”

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Posted 8 years ago

“Fab biscuits and fab service, what's not to love :)”

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Posted 8 years ago

“The packaging is beautiful but unfortunately there is more, much more packaging than biscuit. The 3 kings were absolutely tiny - very underwhelmed. I've tasted the other biscuit I ordered and it's ok, but that's all. I ate 1/4 of it and left the rest for another time.”

Helpful Report

Posted 8 years ago

Hi Victoria, Thank you for your review, we sorry to hear you feel this way. All of our biscuits are handmade and hand iced one biscuit at a time by professional icers at our kitchens in London. We will certainly pass your feedback on to our product development team for consideration. Biscuiteers x

Posted 8 years ago

“Client gifts - everyone was so pleased with such an original present. Would use you again. Thank you very much. Moggs Marketing Communications, Derby.”

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Posted 8 years ago

“Arrived quickly and we're well designed and packaged. Recipients really liked the design and personalisation element.”

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Posted 8 years ago

“Fabulous and fun product (Jolly Ginger). Fast delivery and great prices! I'll definitely be ordering again...!”

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Posted 8 years ago

“Really lovely decoration on the biscuits and the christmas cake - only comment would be that it would be good to have an approximate size (how big the biscuits are) so that you can judge better when ordering on line - but whilst they are smaller than I thought they are beautifully formed - so a very pleased customer!”

Helpful Report

Posted 8 years ago

“I really enjoyed sending biscuit cards to all our friends and family this Christmas. I had so many lovely messages when they received them, they made everyone laugh and feel special. Thank you for such an efficient and wonderful service. every biscuit arrived on time, perfectly wrapped and just like the picture. I even had a text to let me know when someone had received one which added to the excitement of sending them! I really am happy with every part of the service and look forward to joining a class in the new year. Thank you”

Biscuiteers 5 star review on 19th December 2016

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Posted 8 years ago

“Arrived in a beautiful tin, perfect for yourself or as a gift.”

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Posted 8 years ago

“Lovely dog treats and the tin is so nice would buy again Sian”

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Posted 8 years ago

“I ordered cookies & a cake for my Dad ( I'm in Australia he's in UK). They arrived packaged beautifully & looking so gorgeous with special messages from his grandchildren as requested. He has a real sweet tooth & I think he will smile every time he enjoys a slice of cake over Christmas. Thankyou!”

Biscuiteers 5 star review on 16th December 2016

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Posted 8 years ago

“Such truly beautiful biscuits in such a pretty tin to keep. The only deficit is they are very expensive but for a very special gift or treat for yourself they are wonderful.”

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Posted 8 years ago

“Fantastic service, send about 20 boxes as presents and everyone was thrilled with them”

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Posted 8 years ago

“WONDERFUL SERVICE AND GIFT !”

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Posted 8 years ago

“I love the tin and will have it displayed in my kitchen. And the contents were top notch.”

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Posted 8 years ago

“Your service is excellent - presentation Superb everything arrives on time. As they are for Xmas Presents I do not know how they look.”

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Posted 8 years ago

“Love Biscuiteers, the biscuits always seem to delight the recipients which is very pleasing. They are both fun and delicious.”

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Posted 8 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews