Biscuiteers Reviews

Name: Biscuiteers
Address: 18 Stannary Street, London
Rating: 4.61

4.6 Rating 5,797 Reviews

89 %

of reviewers recommend Biscuiteers

4.6

Based on 5,797 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Biscuiteers 1 star review on 7th May 2024

Anonymous

Biscuiteers 5 star review on 4th June 2022

Jeannine Hendrick

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always so beautifully presented and yummy. A must for that little gift also.”

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Posted 9 years ago

“Perfec gift! Will highly recommend! Thankyou!!!”

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Posted 9 years ago

“Wonderful present for a special occasion Just wish there were more biscuits as they just disappear”

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Posted 9 years ago

“We've received Biscuteers in the past and loved them???? This time we've sent some to others and they've loved them ???? Sent some flowers to someone earlier this ,cost a fortune, flowers damaged,sent on wrong day ,disaster ???????? Oh how we wished we'd have used Buisciteers ! Peter & Jenny”

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Posted 9 years ago

“Great service, package arrived safely and went down extremely well - everyone commented on them!”

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Posted 9 years ago

“Bought new baby biscuit card for a friend and her response was 'Wow wow wowwwww thank you so much for the best biscuits EVER!!! They are so pretty I would definately recommend them/buy them! They really are tasty. yum xx' so I would say that is a good unprompted review. Will be using you again for another gift for someone special.”

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Posted 9 years ago

“My cousin was unwell so I decided to send her a little sweet treat. She absolutely loved it. The service was so great! Would recommend to all”

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Posted 9 years ago

“They look so perfect! I haven't tasked them yet, because I think they are too beautifull! Would like to try the high heels, but they are sold out :(! I would like more of the fashionista range .”

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Posted 9 years ago

“Lovely biscuit but extremely small for the price”

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Posted 9 years ago

Hi Rebecca, Thank you for your review. All our biscuits are hand made and hand iced at our kitchens in London. We are sorry to hear that you are disappointed by the size of the biscuit and will certainly pass your feedback on to the product development team. The Biscuiteers

Posted 9 years ago

“It's quite an expensive way to send a message. I thought £10 for the biscuit was just about acceptable but then another £3 or £4 on top for delivery. To an address in central London. And then to find that it isn't despatched directly but goes via the Royal Mail sorting office first. The sentiment of the message was slightly lost as it took 3 days to deliver. Just stick first class postage on and send it out.”

Helpful Report

Posted 9 years ago

Hi Sarah, Thank you for your review. We are sorry to hear you feel disappointed by the delivery of your biscuit. We do use very secure packaging to ensure that our biscuits arrive safely. We will certainly share your review with the production team. The Biscuiteers

Posted 9 years ago

“Always deliver wonderful products and never disappoint! A fantastic alternative to flowers!!!”

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Posted 9 years ago

“I ordered: Around the world traveller gift tin for a friend. 1) It came in a pretty and practical tin that she will keep. 2) Beautiful packing inside the tin with sealed paper revealed layers of 3) generously sized, stunningly lovely, hand decorated biscuits that were superbly detailed works of art in themselves, that 4) tasted great - the choc base was dark and non-sweet, a perfect balance to the icing top. Please note: these biscuits are suitable for adults only !!!!!! (The dog didn't get any either.)”

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Posted 9 years ago

“Sadly although I booked and paid for a Saturday delivery (the birthdays) the tin of biscuits did not get delivered until Monday pm. The recipient was pleased with the biscuits. You were just let down by the courier. I did ring to mention it.”

Helpful Report

Posted 9 years ago

Hi Angela, Thank you for your review. It is disappointing to hear that the occasion was missed by the late delivery. We are pleased to hear you have spoken with one our customer service executives who will have certainly spoken with the courier company regarding the late delivery. The Biscuiteers

Posted 9 years ago

“I ordered the personalised Love Birds for my fiancé. He absolutely loved them and was very touched by the personal message. They are stunning to look at and taste beautiful, the icing is not at all sweet and sickly like some iced biscuits. I'm so glad I ordered them and I am now in the process of selecting more for friends and family. Although with our wedding set for next year...we may have found our cake and favours ticked off the list. Two very happy bunnies ????????”

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Posted 9 years ago

“Well produced and true to web descriptions, very good products. Much appreciated by the recipients. Will definitely use again. Many thanks! Howard S”

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Posted 9 years ago

“I bought the World Traveller set as a gift for my uncle, and he and my aunt were totally overwhelmed by the biscuits, having never seen of anything of this type before. At the last check, they hadn't yet plucked up the courage to eat any of them as they looked so beautiful, but I'm sure they weren't able to resist for long!”

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Posted 9 years ago

“I haven't actually seen the finished product as it was a gift for my sister with cancer after surgery and went to her in the mail. However she was really touched and pleased with it. Also I was very impressed with the individual service I received in being emailed when the package was delivered and how it was on the journey to her house. It made me feel confident she would get it the day she came home from hospital which was what I wanted. Very happy with everything that's been done for me.”

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Posted 9 years ago

“Brilliant and beautifully packaged!”

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Posted 9 years ago

“Friend was delighted with the biscuit and definitely cheered up as a result - thank you.”

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Posted 9 years ago

“As these were sent as a gift I didn't get to see them, but they seemed to go down well and the recipients were very appreciative! Very quick delivery too!”

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Posted 9 years ago

Biscuiteers is rated 4.6 based on 5,797 reviews