Login
Start Free Trial Are you a business? Click Here

Biscuiteers Reviews

4.6 Rating 5,797 Reviews
89 %
of reviewers recommend Biscuiteers
4.6
Based on 5,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Biscuiteers Reviews
Visit Website

Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

Write Your review

Biscuiteers 1 star review on 7th May 2024
Anonymous
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
Biscuiteers 5 star review on 4th June 2022
Jeannine Hendrick
282
Anonymous
Anonymous  // 01/01/2019
Absolutely loved this! Never seen my mother so happy. Will buy again.
Helpful Report
Posted 9 years ago
Thank you so much :)
Helpful Report
Posted 9 years ago
Was well received , my friend loved them so unusual. Thank you x
Helpful Report
Posted 9 years ago
Perfect, excellent. great web site. easy to use. arrived on time. Rosalie Prever
Helpful Report
Posted 9 years ago
I received some Wonder Woman biscuits after having a baby and was so impressed with the packaging, designs - and taste a that, soon after, I bought the New Home collection for a friend. She was equally thrilled! I can't wait for an occasion to buy more, having browsed the whole website now I particularly love that it's not just the usual themes (shoes and handbags for the ladies/cars and golf for the chaps, etc) - there are loads of great gift ideas for real people, which makes The Biscuiteers really stand out. There is literally something for everyone, and you can be sure that your friends and family will be wowed when they receive some.
Helpful Report
Posted 9 years ago
They arrived safely and beautifully packaged ready for my parents wedding anniversary. I sent them the champagne bottle and glasses as a little gift. They loved them! They were really impressed with the way they were packaged and the fact they arrived undamaged. They tasted as good as they looked. Will recommend Biscuiteers to everyone - excellent product and excellent service.
Helpful Report
Posted 9 years ago
Delicious biscuits in lovely packaging, a really good treat for lovely people!
Helpful Report
Posted 9 years ago
So disappointed. I've used Biscuiteers many times and been really happy with the orders but they have started using UK Mail which apparently cannot deliver to flats. The cupcake I ordered over a week ago will have expired now and was never delivered, even though I was contacted and told it would be redelivered on Thursday. Such a shame and waste of money.
Helpful Report
Posted 9 years ago
Hi Cate, thank you for your review. We are disappointed to hear that you experienced issues with the delivery of your cupcake, this is certainly not what we wish for our customers. We believe our customer service team have been in touch with you regarding your order. The Biscuiteers
Posted 9 years ago
I adore Biscuiteers. Beautiful and scrumptious biscuits. What is better than sending something well made with immaculate packaging to a loved one? I've sent them for celebrations but also to friends who need a cheer up. Keep up the good work Biscuiteers!
Helpful Report
Posted 9 years ago
The stunning butterfly biscuits were a get well soon gift for a friend who was absolutely delighted with them - and when they are all gobbled up she can still enjoy the lovely tin they came in.
Helpful Report
Posted 9 years ago
Beautifully packed and decorated cookies! Essential for special occasions!
Helpful Report
Posted 9 years ago
My friend was very happy with her birthday biscuit. Although I thought the delivery charges were high and the option for nominated delivery wasn't clear. Also when you're designing you biscuit it should make it clearer which box is for the icing for the biscuit and which box is the message to go in with the order, these should be next to each other to make it clearer.
Helpful Report
Posted 9 years ago
I bought a personalised biscuit online and it never arrived at the delivery address so I am very disappointed.
Helpful Report
Posted 9 years ago
Hi Katarina, thank you for your review. Our customer service executive will be in touch via email with the relevant tracking information for your order. The Biscuiteers
Posted 9 years ago
Fantastic idea for gifts!!
Helpful Report
Posted 9 years ago
Outstanding customer service from your company. Delighted with the product . A great gift idea with something for everyone . X Steff
Helpful Report
Posted 9 years ago
Fab chocolates - thank you
Helpful Report
Posted 9 years ago
Bought a biscuit card to congratulate someone on exam results, arrived promptly and very well received. Reportedly even tasted nice - she didn't share so can't give my own opinion! Many thanks.
Helpful Report
Posted 9 years ago
Look & taste of the biscuits out of this world! Only issue is they didn't arrive in time for Valentines even though I ordered 2 weeks in advance & paid for next day delivery. Apart from that the actual biscuits are amazing.
Helpful Report
Posted 9 years ago
Lovely little gift, tasted delicious too.. beautifully packaged and arrived in one piece !
Helpful Report
Posted 9 years ago
The presentation of the biscuit and packaging couldn't be faulted, it was beautiful, as was the handwriting with the personalised message. However the biscuit was rather small and quite dry which was a shame. It also in turn made it seem rather expensive. Style over substance sadly.
Helpful Report
Posted 9 years ago
Biscuiteers is rated 4.6 based on 5,797 reviews