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Bloomex Reviews

1.3 Rating 505 Reviews
8 %
of reviewers recommend Bloomex
1.3
Based on 505 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Bloomex 1 star review on 1st February 2026
Eileen Page
Bloomex 1 star review on 17th January 2026
David
Bloomex 1 star review on 26th October 2025
Kirsten Ashman-Ellis
Bloomex 1 star review on 16th October 2025
Anonymous
Bloomex 1 star review on 16th October 2025
Anonymous
Bloomex 1 star review on 13th September 2025
Anonymous
Bloomex 1 star review on 13th September 2025
Anonymous
171
Anonymous
Anonymous  // 01/01/2019
WE WILL NEVER USE THIS COMPANY AGAIN! This is a honest review of our recent experience with bloomex.ca. Not only did they fail to deliver the bouquet of flowers on the confirmed day but they also delivered flowers that were rotten, limp, and dead. The enclosed card was also damaged and dirty. We have posted a photo of the flowers received on this review site so that potential customers could see just how poorly bloomex.ca fulfills their customer’s orders. It is a shame that in these difficult times bloomex.ca is choosing to take advantage of customers by providing poor quality service and products. We wanted to share joy and love by means of a bouquet of flowers for our family that we are unable to visit on their anniversary due to the virus. Instead they received embarrassing trash that is not fit for our worst enemy.
Helpful Report
Posted 5 years ago
I will never use them again. Horrible service! They misdelivered an order today and when I contacted them by phone I got a message saying you can only be helped by live chat. So I did that. That's when I found out they had delivered the order to the wrong place. But, the lady couldn't do anything to help. She said I had to wait for a manager to email me. In the meantime, my mom has no flower order and will not be at work tomorrow. So I paid $55 for absolutely nothing and hours later still haven't heard from a manager. Pretty terrible idea of customer service when customers can't even reach you.
Helpful Report
Posted 8 years ago
Bloomex is rated 1.3 based on 505 reviews