B&M Stores Reviews

Name: B&M Stores
Rating: 2.65

2.7 Rating 345 Reviews

40 %

of reviewers recommend B&M Stores

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2.7

Based on 345 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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B&M Stores 1 star review on 12th February 2023

Daniel Ulise Draghici

B&M Stores 1 star review on 10th December 2022

Adam

B&M Stores 1 star review on 30th November 2022

Christina

B&M Stores 1 star review on 22nd November 2022

Irena

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was visiting 10/1/24 8:35pm The cashier was ghetto she used profanity and was very loud yelling throughout this establishment very unprofessional the entire staff was terrible. They stated they was running out of grease and the orders took very long”

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Posted 8 months ago

“We went to B&M at Coleraine today to get some wild birds seed when arriving at the particular area we could see there was none on the shelf but a young lad in his 20ies was about to unload a cage if different pet food so I asked if he could get us a large bag of nuts and one of seed well he was not impressed and literally started throwing cat food and anything else that got in his way all around the place another lady saw this I said to him there's no call for this your attitude is totally unacceptable he dumped the two bags of bird food in our trolley and told me if I wanted them basically to take them and get out of his road.I have never met such rudeness in all my life. I said to the girl at the till and I think she knew who I was talking about. That young man has a problem that needs dealt with.”

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Posted 8 months ago

“Will be taken them to court got a very strong case telling lies and worker who verbally abuse me on thursday and in2920 still.working there security pakiansuan guy lol.says hes a good guy how can.u.be good person with calling me all the names and still working there well great solicter I called cops and no statement so they took the racist people statement but me being black never took.mine AM BLACK AND PROUND OF MY CULTURE BLM”

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Posted 9 months ago

“We bought Weed Killer with what must’ve been a faulty lid. Spilled all over my car and the rest of my shopping. Store refused any refund and just told us to ring customer services. I’m absolutely disgusted with the store. What about statutory rights?”

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Posted 9 months ago

“Bad experience isn't how I would say it, BLOODY APPAULED IS MORE LIKE IT. I CAN GO INTO ANY OTHER RETAILER AND BUY FOOD FOR HALF PRICE. FCKN SHOCKING THE PRICES IN SHOPS (ALL IF THEM). TESCO, SCOTMID, SAINSBURYS AND MORE ARE CHEAPER. NOTHING BUT GREED ASSHOLES”

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Posted 10 months ago

“Why advertise wheelie bin boxes on your website when you go to 2 stores and both have never even had them in stock. Shocking customer service you can’t even check stock on an item.”

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Posted 10 months ago

“BLOXWICH STORE .. the security man black chap, big arms, skinny legs James Clayton .. i seen him leave work around 7pm 13thJuly2024 .. driving on somerfield road. He got out his car and started attacking a young man with 2 ladies.. he was wearing B&M uniform.. security.. these people hace never stepped foot in that store before so he had no reason to stop next to them. Nowhere near the store and start attacking the male and trying to take his belongings. Absolutely disgusting behaviour.”

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Posted 10 months ago

“Manager called nick at winter hill shop in Milton Keynes. Asking him about an item . His reply we don’t get training for everything in the shop. He’s a foul disgusting man. Will never shop there again. Rude smarmy and stink of sweat. You need to tell him to wash it puts customers off”

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Posted 10 months ago

“Bought car store seat covers.... Absolute junk....”

Helpful Report

Posted 10 months ago

“Brought hair shavers burnt my son's head as it got to hot.returned item staff member very rude.funny how they get cheeky in store.anyways avoid at all cost.kmt”

Helpful Report

Posted 10 months ago

“Went the b and m store and asked of Gary still employed here One of the staff said he didn't know I hope Gary is still employed at the bexleyheath store as he the Best one there”

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Posted 10 months ago

“Never ever decline your receipt! B&M Kingston Park Newcastle When you buy something in B&M Stores they always ask if you would like your receipt. They told me this was in order to save the environment. However, it is also their policy to only refund or exchange faulty good if you can provide a receipt or credit card statement. What a mess on I had trying to exchange faulty goods that I had paid for 2 days before. They declined. I was told “Well there’s nothing we can do because you should’ve taken your receipt” And there was me thinking I was saving the planet. Fortunately for me I knew the day/time that I bought the goods so cctv could be checked. They weren’t happy. While waiting for the evidence I noted that every customer passing through the checkout also declined their receipt. So folks, they are not trying to save the planet they are actually trying to scam out of a refund or exchange for faulty goods.”

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Posted 11 months ago

“I have bought things from b and m and things have been broken or not working and they refuse to take back or give money back very bad customer care”

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Posted 11 months ago

“Absolutely disgusting how I have just been treated at the Scarborough store . Been really poorly with pneumonia and finally was able to feel up to returning an item to store only to be told I was not able to as it was out of their 30 days return ..it does not even state on the receipt that it is 30 days return .The item has not even been open ,Will never shop in b and m again ..”

Helpful Report

Posted 11 months ago

“Just been into your store in Runcorn (Bridge Retail Park) to look at the plants. So sad, majority of them were in a very poor state, totally dried out compost, dead or half dead plants. Why have a garden section if plants are not cared for. Heard other customers commenting about the quality. This was in garden centre section at back of store not the plants at front of store”

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Posted 1 year ago

“Staff too bone idle at Crossflatts store to get off their backsides to help. Products incorrectly priced on shelves. One person on the tills whilst queue halfway down the aisle. Why are you paying a manager who is clearly not managing this store. An absolute disgrace and will not waste my time at B&M in the future.”

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Posted 1 year ago

“Am absolutely discussed that some bloke in batley store asked me what I had down my jacket..I replied by saying are u joking then said do u work here..he said he did work there so I asked for id to which he replied he didn't need id..(which he does)..I opened my outer jacket he then felt in my pockets in my huddy..I was next to be served at the tills and was so embarrassed by this experience..Needless to say I left the goods I was gunna buy..its disgusting that ppl can treat u like this”

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Posted 1 year ago

“Lorna at B&M Ayr is disgustingly rude. No hello or any sort of communication had to ask for a receipt myself also. I get working in retail can be exhausting but learn to have some manners. Should not be on tills should be stacking shelfs.”

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Posted 1 year ago

“B&M is becoming more expensive I was in there shops around 3 weeks ago for coffee and to my surprise the coffee was exactly the same price as Morrisons I expected the coffee to be a bit cheaper nothing along the lines of the more expensive shops so I guess I'll just have to shop somewhere else for the coffee . B&M not as cheap as it used to be the shop is becoming more like Morrisons Sainsbury's and m&s. I'll probably try farm foods there definitely cheaper for a lot more food products than B&M are for there coffee is cheaper. I do shop around so I know what I'm talking about. Not value for money anymore.”

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Posted 1 year ago

“The staff at b&m are very disrespectful and also rude ..I’ve noticed they judge people like myself with a disability ..I will not go in that shop again ..I don’t need to ..they scum ..bye”

Helpful Report

Posted 1 year ago

B&M Stores is rated 2.7 based on 345 reviews