BOATsmart! Reviews

4.4 Rating 8,185 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

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4.4

Based on 8,185 reviews

Customer Service
Communication Channels	Telephone

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Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 1 star review on 27th May 2025

120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 4 years ago

“My only problem was after a module quiz, if I made an error, I received mark, but not way to see what error I made. Kind of the same for test, I made one error during the test, I kind of realized what it was, but seeing the error afterwards would be more educating.”

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Posted 4 years ago

“very well developed course. Some of the minimum lesson times could be adjusted to better match the video times.”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“The online course was very easy to follow and understand.”

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Posted 4 years ago

“Great pace, background music, and information presented in a way that you just remember simple facts for the exam but also know what is needed before getting a boat, very helpful”

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Posted 4 years ago

“The course was amazing and very fun to do. Unfortunately the customer service was terrible. I finished the course and passed the exam back in June 2021 and never received my official Boating License. Upon reaching out several times to both boatsmart and the campfire collective, I got no response. I am very disappointed in how this played out and find it especially disappointing knowing what high standards I had for this company. I am now at a loss if this issue cannot be resolved.”

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Posted 5 years ago

“Excellent & very thorough coverage of the material.”

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Posted 5 years ago

“Wonderful experience, easy to use and follow along with”

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Posted 5 years ago

“Good coverage of all things pertinent to operating a boat in Canadian waters. Well done.”

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Posted 5 years ago

“The course is good, but the customer service is horrible when you need help or have a question. It takes way to long for someone to answer you and the only way anyone ever does get back to you is via an email. And by way to long, I mean like over one week. Sometimes I had to send a follow-up email before ever hearing from someone.”

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Posted 5 years ago

“very easy to navigate thru the coarse”

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Posted 5 years ago

“Great course info but it would be much better if you didn’t have to wait for that stupid timer to run down before moving on. My phone battery died waiting on that thing. Other than that good content!!”

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Posted 5 years ago

“The videos and narration where extremely helpful. When I was out on the water I felt I had a good understanding of what the other boaters were doing and how to read the navigation markers. Thank you.”

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Posted 5 years ago

“Great course but clock is long on some topics and I had to wait until clock ran out before moving on to next subject.”

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Posted 5 years ago

“Customer service is poor. I'm into my 4th month into trying to get a replacement boat card. Left call back number numerous time without a response. Tried contact email no response. Finally a rep called and after looking up my info said they needed to escalate because my original card was issued in 2009. Still no response. Poor service and not very professional.”

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Posted 5 years ago

“I passed the course but didn’t get my original plastic license. Just paid to have a replacement sent out.”

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Posted 5 years ago

“Great course, only issue Is I still haven't received my hard copy license yet. Been months since I completed it. Overall great course, very informative and highly recommend.”

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Posted 5 years ago

“Thorough for non boaters and a good review for those who own and use boats regarly”

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Posted 5 years ago

“I enjoyed taking the online course very much. I felt well prepared for the Transport Canada Test”

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Posted 5 years ago

BOATsmart! is rated 4.4 based on 8,185 reviews