BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,152 Reviews

88 %

of reviewers recommend BOATsmart!

Company Reviews

Questions

Metrics

4.4

Based on 8,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 1 star review on 27th May 2025

120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is the worst course i have ever taken, the amount of time you have to wait after reading the few sentences of information on the slide is ridiculous. and god forbid you get more then two of the extremely tedious and poorly written questions on the chapter quizzes you have to redo the ENTIRE CHAPTER, and its not even like you can read through at your own pace, you have to wait through the terribly long timers on each slide. literally made me want to rip my hair out like omg.”

Helpful Report

Posted 2 weeks ago

“Absolutely brutal format. The time spent on each page is mandatory. Be prepared to spend literally a full day trying to complete this course, waiting for each page to count down its timer, second by agonizing second, before you can move on to the next page, each of which can be read in seconds. It's an incredibly paternalistic and stupid design. The quizzes are focused on completely arbitrary information ("what governmental agency regulates the requirements for life preservers?" Gosh I wonder.) Save yourself from this hell and look elsewhere.”

Helpful Report

Posted 2 weeks ago

“Each question is forced at a few minutes, frequently the website will not go to the next section requiring another few minutes for the clock to reset. Worst website I’ve ever been on. Ended up not finishing exam on this site and buying another boaters license on another website.”

Helpful Report

Posted 3 weeks ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

Helpful Report

Posted 2 months ago

“March 20 2025 I sat at the computer and took the course. They charged my credit card. Eight weeks later I still don't have a license. Called last week, Chuck told me they have had trouble with the printer for 2 months. For 2 months? They had no trouble taking my money. Go some place else for the course.”

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Posted 2 months ago

“I have been waiting for my license for more than five weeks now. I have sent multiple emails but have not received any responses. Additionally, Transport Canada does not have any record of my license. I feel like I am a victim of a scam.”

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Posted 3 months ago

“Experience nulle pour se connecter, revient en anglais, j'ai payé le cours et mon profil est finalement en francais mais le cours est en anglais. Les commentaires en ligne disent aussi que vous ne remettez pas la carte. c'est nul nul nul. Terrible comme perte de temps en ligne”

Helpful Report

Posted 6 months ago

“The quizzes at the end of each module sometimes asked questions from future modules I have not yet completed. The multiple-choice answers are often worded poorly leading to incorrect answers. If you fail one of the modules instead of being able to review the information and retest, you have to retake the entire module and are still required to wait 1-3 minutes on every single question which is a total waste of time. It says that this course takes 3 hours, but it actually took me over 7 hours to complete. The positive: The videos and narration are well-made and helpful. I haven't taken this course from any of the other providers, so I don't know how it compares, but I would not recommend this course to others until they make some needed changes.”

Helpful Report

Posted 1 year ago

“Very annoying course. 6 hours of dumb "modules" to do a 15 min quiz.”

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Posted 1 year ago

“Company seems to be not in service. Password reset did not work, and the contact email generated a bounce back.”

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Posted 1 year ago

“pass the exam but did not mail me the card”

Helpful Report

Posted 2 years ago

“Paid for and took the exam, passed in the 80s. Haven't received my card. I did receive an e-mail with F-bombing and my password was displayed with ALL my information”

Helpful Report

Posted 2 years ago

“Stay away from this company, it's a totally a scam. No customer service at all. NO ONE WILL REPLY TO YOU”

Helpful Report

Posted 3 years ago

“questions do not fit the lessosns”

Helpful Report

Posted 3 years ago

“Garbage site, took forever to complete. The time between lessons was often out of sync with the audio. Could not move to the exam after completing the course and nobody was available to answer the phone. I would strongly advise using another site. Terrible experience!!”

Helpful Report

Posted 3 years ago

“Terrible. No way to move through the course at your own speed and full of useless information. I've logged over an hour and a half on the course and am just barely on module 3/7. Do not take this course.”

Helpful Report

Posted 3 years ago

“First: if you are already an experienced yachtsman you can't just take the test. You have to do the course. Agonizingly, the course has timers set so that you can't skip ahead the parts you already know. It takes 15 seconds to read and understand the page, but it makes you wait up to THREE MINUTES to get to the next lesson. Multiply this by 7 modules and what 22-50 lessons per module... omg torture. What an utter waste of my time.”

Helpful Report

Posted 3 years ago

“So often I could read the module section's content quickly, yet the timer for advancement had minutes left. The audio would be word for word the content. Even when using the audio dictation or videos, there would be time left on that damn timer. As a result it took me months to get through the course as I would get onto other things for EVERY damn section as I waited for the DAMN TIMER to count down. I wish I could have my time back.”

Helpful Report

Posted 3 years ago

“Stay away from this company，it's absolutely scam，NO customer support at all，I contacted them by phone，support email and owner‘s email，NO response at all，website says refundable within 60 days，but it's IMPOSSIBLE！Never trust this company！！！”

Helpful Report

Posted 3 years ago

“Painfully slow, remove or reduce the mandatory time limits, took over two hours to complete reading I could do in 30 minutes”

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Posted 3 years ago

BOATsmart! is rated 4.4 based on 8,152 reviews