BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,102 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

Metrics

Info

4.4

Based on 8,102 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 5 star review on 7th September 2021

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's ok”

Helpful Report

Posted 1 week ago

“Lots of good info, but you finish with a page you have have to wait for 30 to 45 secs about half the time. It took about 4.5 hours to complete as a result.”

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Posted 9 months ago

“I bought and read the Boatsmart book, I wish I wasn't forced to go through the online training program to take exam when I just read the whole book. Also, would be nice to see which practice answers I got wrong so I could learn.”

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Posted 1 year ago

“There were a lot of mistakes... There were 5 or 6 cases where the audio recording said one thing but the written text said something contradictory. The one near the end quoted some fact where "140" was written, but the person said 104. There were 2 cases where there were 2 slides in a row that covered the same material. The timed responses were too long for most slides so you just sat waiting for the time to expire. Waste of time.”

Helpful Report

Posted 1 year ago

“-Too focused on lakes & small pleasure crafts -Not enough emphasis on sailboats in the content -Found the right of way module 5 to be useful, should be more clear on right of way lessons (the module 5 is way too long) -The music is far too districting when listening to the videos -if you’re going to force timed slides don’t make them over 1 minute long -The module content didn’t match the quizzes and also the exam”

Helpful Report

Posted 1 year ago

“- timer on each page that prevents you from moving to the next lesson is really annoying. Most pages have 10-15 seconds of reading materials at about a grade six level, but the timer forces you to sit and look at it for 60-90 seconds. Waste of time - Not recommended for coastal boaters. This course is directed at lake/river boaters and misses a number of key points for coastal boat - e.g. repeating the incredibly dangerous idea of 'red to right returning', which should NEVER be used on the coast - the correct phrase is 'red to right with the flood tide or upstream'. 'Red to right' regularly puts boaters on the rocks on the coast.”

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Posted 2 years ago

“Half of the course didn’t load for some reason. All the images were blank. All the videos did not load. This happened to another person that I know.”

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Posted 2 years ago

“The French version of the online course is of very poor quality. Most animations do not work and when they do, some are not under the right lesson! Also, most of the visuals such as diagrams, are not visible. You will agree that not seeing what a buoy looks like is a real limitation for the learner. The online French course is NOT worth the price. Unfortunately, I didn't have any choice but to complete this course otherwise, I would have asked to be reimbursed.”

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Posted 2 years ago

“The course was amazing and very fun to do. Unfortunately the customer service was terrible. I finished the course and passed the exam back in June 2021 and never received my official Boating License. Upon reaching out several times to both boatsmart and the campfire collective, I got no response. I am very disappointed in how this played out and find it especially disappointing knowing what high standards I had for this company. I am now at a loss if this issue cannot be resolved.”

Helpful Report

Posted 2 years ago

“The course is good, but the customer service is horrible when you need help or have a question. It takes way to long for someone to answer you and the only way anyone ever does get back to you is via an email. And by way to long, I mean like over one week. Sometimes I had to send a follow-up email before ever hearing from someone.”

Helpful Report

Posted 2 years ago

“Would have been great. Major problem was that none of the videos worked. I attempted to use multiple devices including laptop, phone, as well as desktop. Therefore, I’m a bit disappointed in the experience and feel cheated . Thank you, John Targia”

Helpful Report

Posted 2 years ago

“Tried numerous time to contact someone all summer Via the telephone # and numerous emails. My husband and I did the course and passed the test. I received the license but my husband didn't! Very disappointed”

Helpful Report

Posted 2 years ago

“videos didn't work. customer service never got back to me regarding the issue.”

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Posted 2 years ago

“It took me 5 tries to connect with your team about difficulties I had getting redirected to the Boatsmart website to complete my exam. 1 phone call 3 chats and 1 email later and 5 days of wait time. Issue was resolved and I finally completed the exam.”

Helpful Report

Posted 2 years ago

“Course was fine but customer service is awful! I called 4 times and emailed twice and still have not received a reply. Cannot access the government final exam so I can’t even take the exam and get my license! Awful!!”

Helpful Report

Posted 2 years ago

“The coarse was easy to follow and informative. My son & I took it together & we both passed. We did have a great deal of trouble with technical support, when calling their 1-800 number, they don't return calls. Logging into the online portions was sometimes challenging and made worse by their lack of online or phone support. BTW, my son has his temp. PCOC card... it expires next week and we are still waiting for his permanent card... did I mention that The Collective will NOT answer the phone or return calls?”

Helpful Report

Posted 2 years ago

“The course was good but the modules/quizzes would be better if you knew what which question you got wrong. But my real beef with the program is that you may not receive your card in the mail as promised. Trying to have this issued addressed has been a nightmare and I am not I'll ever get my card.”

Helpful Report

Posted 2 years ago

“some questions don't have a correct answers and Quite a lot of the material that was questioned on the test was not in the course. which makes it hard to pass. Then have to redo the module again before redoing the quiz”

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Posted 2 years ago

“My son started off the did the first chapter and everything seemed great. After a couple of days went by he wanted to continue the course as he had the day off but the website is down and not working. Emailed, Facebooked and called without any success or update as to whats going on and when it maybe back up...?”

Helpful Report

Posted 2 years ago

“It was difficult with the timers, made the course about 5 hours long, when I could’ve completed it in about 2 1/5. I did it in a group of 3, and one of our finale tests did not work and you guys did not help us figure it out. So one person did all the modules to not be able to Finnish the course.”

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Posted 2 years ago

BOATsmart! is rated 4.4 based on 8,102 reviews