BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,101 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

Metrics

Info

4.4

Based on 8,101 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

Write Your review

Tell us how BOATsmart! made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BOATsmart! 5 star review on 7th September 2021

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Modules are way too long & could be condensed with that information in half the time.”

Helpful Report

Posted 5 years ago

“You force the user to repeat whole modules when they score less than 80% repeatedly rather than just the errors they make. I have never been so frustrated! Really bad experience. I did not look at the videos the second or third time I scored a 70%, rather just sat and clicked "next video" when the timer finally allowed me too! Terrible user experience. Although I did not study your damn content, I did score a 94% in the exam. I should have had the opportunity to write the exam in the first place rather than force me to do what you forced me to do- Absolutely poorly designed and horrible experience!”

Helpful Report

Posted 5 years ago

“The content is too broad.”

Helpful Report

Posted 5 years ago

“Audible recordings should fully match the written content. Also some content I feel was not covered.”

Helpful Report

Posted 5 years ago

“Information was good but extremely excessive. It took 5 hours to get through because you could not skip videos. Oh and they spent about 5 minutes talking about how you should be cleaning your life jacket with mild detergent. But the price was $20 cheaper than the others when you buy 4 so that was a plus.”

Helpful Report

Posted 5 years ago

“Takes way too long. Can read faster than screens allows you to move on. Quizzes should count as the tests. Information is so substantial I worry learners like myself won't remember in the future”

Helpful Report

Posted 5 years ago

“To hard to long”

Helpful Report

Posted 5 years ago

“Took way tooo long. Lots of repetition”

Helpful Report

Posted 5 years ago

“I found much of the course to be repetitive (flares) and boring, with parts not really necessary (using a fire extinguisher). As well I would have preferred on continuous lesson (or an option to play all) instead of having to click next 30 or 40 times. Most of the videos would not load unless I clicked "next", "previous", and "next" again. Several pages would not load. Several Pages would freeze part way through. Also the timer to skip ahead should be adjusted on several lessons. (After one of the flare lessons was over I had to wait an additional 30 seconds for the timer to finish before I could move on)(the red light returning lesson played through 3 times before the timer was up)”

Helpful Report

Posted 5 years ago

“Good information!! The course had important and clear information. I learnt something and the video itself were helping. Good job on that matter. However the navigation between pages were horrible. It is false to say that you can go at your own pace. I had to wait most pages for the timer to end. And the video keep starting again and again. What a lost of time and, honestly, it was the worst online course i had to take for that reason. Very frustrating. I am sure its an easy fix, but you should get on it right now!! I have no clue if making me wait is a government related issue but playing the video over and over isnt. If not showing the wrong answers and the minimum time needed for a lesson is a governement issue, you should offer a link for us to complaint about it. What a bunch of....”

Helpful Report

Posted 5 years ago

“The information about who wrote which rule or standard doesn't teach me how to drive a boat or the rules of the water. This test took 6 hours to complete... way too long.”

Helpful Report

Posted 5 years ago

“Too much content”

Helpful Report

Posted 5 years ago

“it too 16 long hours and u cant read at ur own pace, the timers per page were ridiculous its ok if u read at a 5 yr old pace got 16 hours to learn mostly common sense alot of unnecessary knowledge imo”

Helpful Report

Posted 5 years ago

“Well after paying 60$ I was told on Facebook it's half price and I believe that I should have been refunded .. Now I see why my friends drive without taking their test..”

Helpful Report

Posted 5 years ago

“I thought that paying the 25.00 that I would take the test and get my card not have to download a pdf file and send it to another company and pay another 10.00to get my card just to much running around for me after already being charged once. Kinda seemed like a rip off to me to be charged agin and have to do all the processing work as well no I will not recommend to a friend I would recommend going straight to the source and get it all done in one shot.....”

Helpful Report

Posted 5 years ago

“The system is very clunky and you need to redo the entire section if you fail the quiz when you clearly know what needs further review. Some of the videos didn't load either without refresh. Finally the questions on the final exam did line up very well woth. The course material.”

Helpful Report

Posted 6 years ago

“I found the user experience poorly designed. The illustrations were often more confusing than helpful. The narration too monotone. There were discrepancies in terminology between course content and quizzes/exam, not to mention editing and grammatical errors. A complete revision of content is needed to ensure consistency and accuracy.”

Helpful Report

Posted 6 years ago

“It was way too long. Also questions from the quizzes focused on way different things than the final test.”

Helpful Report

Posted 6 years ago

“That was way too long and slow. I will not be using my boat in the ocean, so much of the course was un-needed information. There should be a fresh water course that caters to Canadian lakes only. I found the final test also asked questions that were worded completely different in the modules, leaving lots of guessing for answers. Glad I will never have to take this again!”

Helpful Report

Posted 6 years ago

“I have bought a textbook when ordering my online course and exam and I have study for exam from the book. When I was ready I tried to get to online exam, but I couldn't skip an online course and I had to spend close to 5hrs just skipping through all the pages in the online course. Customers should have an option to do just an exam otherwise why even bother to sell this book. Another point is that on the actual exam there were at least 8 questions out of 50 that material wasn't covered in either the book nor online course. Course should be updated to reflect the most recent exams. In my opinion this course is outdated and I do not recommend it.”

Helpful Report

Posted 6 years ago

BOATsmart! is rated 4.4 based on 8,101 reviews