BOATsmart! Reviews

Name: BOATsmart!
Address: 24 W Campbell Rd Suite 512, Richardson, Texas
Rating: 4.40

4.4 Rating 8,101 Reviews

89 %

of reviewers recommend BOATsmart!

Company Reviews

Metrics

Info

4.4

Based on 8,101 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

1-877-792-3926

Email:

info@boatsmartexam.com

Location:

24 W Campbell Rd Suite 512,
Richardson
Texas
24 W Campbell Rd Suite 512, Richardson, TX 75080,

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BOATsmart! 5 star review on 7th September 2021

117

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“software bug wouldn't allow me to write final exam”

Helpful Report

Posted 6 years ago

“My daughter is 14 years old and can't pass to get her card. You need to inform the student of the questions they got wrong so they can study that section. Also not being able to go back and change an answer needs to be changed. Making the student re-take the complete module when you fail a quiz is beyond frustrating. The student should be able to review but not made to watch all the videos again...since they have already watched them once which takes hours. I have spoke to many others that are very frustrated with how the on line course is done. It makes it impossible for younger folks to obtain a pleasure craft operator card.”

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Posted 6 years ago

“Thought it was a tree course”

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Posted 6 years ago

“I think the Study Guide and the Boatsmart site should state that the online course modules and exam are the standard approach to completing the operator card process. I purchased a Study Guide, presuming I could prepare for and complete the exam via a mail in or off line process / procedure. After going through every module and test in the guide I found I wasted $17 and several hours repeating everything on line. If there was a notice of caution in the guide and/ or the online site about the study completion requirements I would have been way less frustrated with this undertaking and not feeling ripped off for time and money.”

Helpful Report

Posted 6 years ago

“This is a great course to learn everything you need to know about the water ways, water safety, and boating but it took way too long. My problem is that I only took this course to be able to drive my jet ski, I do not have the intention of driving other boats such as Sail boats which I had to learn about for hours. I suggest that there should be a different course depending on the type of boat you are driving (power boat, sail boat, jet ski etc) we should be able to choose which course we want to take so that it doesn't take 8 hours to finish.”

Helpful Report

Posted 6 years ago

“Too long for the averaged person”

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Posted 6 years ago

“This is a course composed by people who have been out in the sun too long in their boats, not by people who know much about education. The course is very poorly organized, very unevenly weighted, and lacking in clear focus. It should be re-written by somebody who knows something about test composing. Section 6 on buoys is the biggest problem: that one section is more work than all the rest put together. It is dumped out in a blur with confusion and much over-lapping. I am sure that everybody cheats on that section; it is the only way to do it in the time allowed. If you really want someone to learn that stuff, you have to break that section of buoys into a part two of the whole course, maybe even give a separate star on your license for it.”

Helpful Report

Posted 6 years ago

“It was too long, and the click next button was not synced to the video wasting time.It would be better to have a few long videos than hundreds of short ones.”

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Posted 6 years ago

“The modules were overly simplistic, long, and repetitive. The course could have easily been shortened to half as long, and not lost the focus on the important information”

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Posted 6 years ago

Hi Sean, Thanks for the feedback! We understand the test can take awhile for some students, but the time requirements and quizzes are required by Transport Canada and NASBLA to ensure all students are able to fully understand all content. The timed requirements are the same across all course providers, and we find many students prefer the convenience of completing the course from the comfort of home, rather than in a classroom setting. Thanks for sticking with it, and safe boating!

Posted 6 years ago

“The quizzes took to long.”

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Posted 6 years ago

“I think, the way its set up is way too long..many times the system froze forcing me to redo modules that took extra time. I think you should be given a chance to re-write a quiz without doing whole thing again. Too many times to press play, adding more time, should run through and people taking the test can pause or rewind instead of pressing play and next all the time”

Helpful Report

Posted 6 years ago

“My issue is not being told what question(s) I had wrong on the quiz test at the end of each module. Not being able to correct the error would likely mean I would make the same mistake on the exam. Correcting it and learning from it would be beneficial not only in my final grade on the exam but more importantly out on the water. I finally decided just to do the final exam and did it in record time guessing at some questions. I have both a college diploma and a university degree and have never been denied knowing what questions I had wrong so I could improve myself. In college I graduated top of my class as I was able to correct mistakes before the final exam. Let's just say I passed this exam but certainly was not my usual A+ grade. I called and asked and was told there was no way to find out what question(s) was wrong and to just redo the entire module. Not happy but I can go boating now despite not being as skilled as I would like to be as I have no way of knowing what I need to improve on.”

Helpful Report

Posted 6 years ago

Hi Catharine - thanks for the feedback. Since there is a finite number of test questions and the test is open book and unsupervised - Transport Canada and NASBLA regulate that the answers not be shown. This is one of the check and balances put into place to maintain the integrity of online testing. As boaters too, we understand the feedback and are working with regulators to try and improve the process within the confines of online testing. Thanks for sticking with it and safe boating this summer!

Posted 6 years ago

“After purchasing the book and the pre-paid online test, it was not clear that the online modules were mandatory. After taking several hours to read and study the textbook I was ready to write my test. Going online I thought I would be good to go, but then I realized it was mandatory to redo all the modules. So receiving my licence took twice as long as I thought it would be and that was a negative experience.”

Helpful Report

Posted 6 years ago

“Too much time spent on learning the bureaucracies of boat laws. It is not important for boaters to learn whether infractions pertain to shipping acts, criminal code or small vessel regulations. I'm not saying remove this just don't make 5 out of 10 questions about this stuff. Too many videos per module the course is way too time consuming. As a charter captain of over 7000 charters in Pacific and Indian ocean I found the lessons gave me adequate knowledge at best for navigating here in Canada. I wish more time was spent learning what is required by law, buoy systems, speed limits, etc. Less time learning who made the laws and what regulations fall under what laws as this is quite useless information. Very tedious having to click 'next lesson' and then click to start the video for 60 video modules and then having to redo them all because of a couple of 'unclear' questions. Modules take WAY too long.. Quiz questions can be a bit vague and don't do a good job of testing a persons safe boating knowledge.”

Helpful Report

Posted 6 years ago

“I didn't like the idea of buying the book then having to do the pre exam on line when I did it from the book. I started the on-line test at 2pm and finished it around 10 pm.”

Helpful Report

Posted 6 years ago

“Very boring by the time you reached test you already forgot what was at the beginning because it was so long and boring. Do yourself a favor buy the book read through it and go to Bass Pro and write the test”

Helpful Report

Posted 6 years ago

“The way the modules are set up price to be repetitive and difficult in the sense that the time till you can click to the next chapter in many cases made it so I had to Re watch 10-30 seconds of the video slide before I could click over to my next approved module. I found this very frustrating. I run on a high functioning computer so I know it was not due to poor internet or loading quality. I also tested on a different internet connection and in another case a different computer all proved to do the same. I would recommend fixing this glitch because otherwise the course was informative.”

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Posted 6 years ago

“Beyond dry. No hands on learning. Low quality videos. Over priced”

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Posted 6 years ago

“course was way too long. Course should have different levels for ocean or lake operation”

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Posted 6 years ago

“I got really frustrated and annoyed having to go through the modules again if I failed the quiz. You should change it so the second time it's not timed and they can skip the lessons a bit quicker.”

Helpful Report

Posted 6 years ago

BOATsmart! is rated 4.4 based on 8,101 reviews