“My item has not been delivered and the customer service is very Frustrating And poor, their Facebook page and any other site with boohoo in is full of negative feed back frustrated upset and angry customers but you don't realise this until after you order, trading standards should do something about this company.”
“No returns. They don't follow their own return policy. Sent tracking number and list of items. Waiting since June to get my money back. Feel cheated.”
“I ordered two items from Boohoo and when I opened up the package I was embarrassed! I understand that the prices are ridiculously low, but I never thought I would receive such cheap quality items. In the photos the clothing looks decent quality and when you receive it, it doesn't even look like the same item from the photo. Looks are definitely deceiving and I won't order from them again.”
