“Bought for a present at Christmas far to small not the size said it should be now been told will not exchange or refund do not shop with these look elsewhere”
“quality is what you'd expect for modestly priced items to fine ...but DO NOT buy for a present if you in the same house hold as you.... Packet overtly marked 'boohoo' ... totally spoilt any surprise”
“I am a very frequent customer. I returned a full parcel over $200 worth of clothing and they claimed it never made it. I printed the return label from there company and they claim to have no knowledge of the shipping information....
I will not be shopping at boohoo again.”
“0 stars absolute assholes!! Dont pay the extra for next day delivery because you wont get it! False advertusement to scam an extra few pound off every1!”
“I placed an order on the 28th of November and today is the 18th of December and i still havent received anything!!! Never again will i order from this shop!!”
“garbage customer service
lied to about speedy delivery!!!
when asked to be refunded for not receiving the item as promised, we were shafted
Amazon...Fashion Nova runs circles around BooHoo 👎👎👎👎👎”
“I have not received my packages since the 28/11/2017
When talking to customer services they did nothing. I even contacted Hermes to check with them and nothing. I am fuming!
Anyone else experienced this problem please text my boyfriend who wants to make a stand against this company. Please text 07713881235”
“It has been a month and i still haven’t received my package!! I spoke with customer service and they ensured that they would look into it and still nothing! They even had the nerve to close it out of their system!! $150 work of items....GONE!! With no refund or anything!!”
“shipping timelines are never accurate. After spending $500 on clothes for Black Friday and tracking my shipment I got a note that everything was returned although I never returned anything. I needed those clothes for Winter! Terrible site I will never shop from them again. I am also still waiting for my refund.”
“Terrible customer service. It was been 7 weeks since I placed an order, my goods have not arrived, am being told I have to continue to wait and they won't give me a refund. Never order from these people.”
“Everything,the website is horrendous along with customer service and delivery. Would certainly advise people to avoid this company and use places like new look”
“Boohoo is an awful company,I have a delivery over 4 days late after being ordered on next day delivery,false reassurance and pathetic replies! I wouldn't recomend anyone to use them I would clearly state to avoid them,nothing but disappointment as I am refused a refund until their products have gone back to them .”
“Very bad waited for long time for my delivery then I got children's clothes, and I had ordered a dress and shoes to wear for the wedding but they told me to return the order with my money that I don't have and with 30 days, now I can't go to the wedding because I have nothing to wear, I tried to get them to send me an alternative but they refused.”
“Passer à la langue suivante : français
I ordered for the first time home on September 30, 2017 ... 2 orders (NA101911684 and NA101910159) for a total of about $ 300. I was really happy and excited about my purchases at Boohoo. But I did not know what was waiting for me. Not only did he lie saying that they came to my house and ringing I was there all the time monitoring the dates. PLUS there was always someone at home. Reimbursement ? It takes more than 1 month and you always have to ask them the news of the package is abuse and disgrace If I could describe the experience in one word: DÉCEPTION
In any case, I would not advise anyone in Canada to order At home it is mess and big no matter what. Today is December (December 1, 2017) and I still have not received all of my repayments. It's really unacceptable.”
“I had a few things in my cart all week for cyber week for around 85 dollars, Then on Friday they jacked up the prices then said "up to 80% off" now my carts worth nearly twice as much. Don't fall their lies people the prices didn't drop they've increased drastically”
