Bookmundi Reviews

Name: Bookmundi
Rating: 4.65

4.7 Rating 687 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

Metrics

Info

4.7

Based on 687 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James Harrison and Peter Addley were the two people that supported me in two tours from Bookmundi. They were extremely helpful, kind, efficient, and patient with my questions and super clear in their responses!”

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Posted 6 months ago

“Emily and Yasmine were my contact people at Bookmundi, they were very helpful and when I had an issue, they were always quick to respond. Great work Emily and Yasmine! Highly professional workers.”

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Posted 6 months ago

“Reliable and accurate service”

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Posted 6 months ago

“I had some issues with my booking. Bookmundi made it right.”

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Posted 6 months ago

“The booking process was very smooth, we were kept informed of progress and the outcome- confirmation of booking- was received within the time frame indicated”

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Posted 7 months ago

“James was really quick to respond and provide a informative suggestions”

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Posted 7 months ago

“My daughter became sick prior to us leaving for our trip. Staff displayed incredible empathy and assisted in us getting a part refund of our tour. We were very happy with the staff and the warmth displayed regarding our situation.”

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Posted 7 months ago

“Booking was smooth and seamless, and communication was quick and constant. Looking forward to a great tour.”

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Posted 7 months ago

“Efficient and quick response Time.”

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Posted 8 months ago

“Good response time. Good trouble shooting. Quick Booking. Responsive Staff.”

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Posted 8 months ago

“James always responded and kept in touch! Great customer service! I appreciate”

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Posted 8 months ago

“It was fast and easy to book a tour via Bookmundi. There's so many selections so choosing the right one that will fit your budget, schedule and travel plans was a challenge but Bookmundi delivered somehow. Thanks and will see how the tour we chose in October goes.”

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Posted 8 months ago

“Despite me booking so last minute, bookmundi managed to get me on this tour. I was fully updated the whole time (updated everyday). Thanks to James Harrison who gave updates and helped me!”

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Posted 8 months ago

“I was very pleased with Bookmundi! Not only because of the very easy and straight-forward booking process, but also because of the super quick and helpful customer service of their employees! Can definitely recommend Bookmundi!”

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Posted 8 months ago

“Prompt follow up on trip booking. Quick to provide alternatives to trip booked but cancelled due to group filled (but reflected available on website). Good job on service. But room for improvement in trip availability listed on website.”

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Posted 8 months ago

“My first time booking on Bookmundi. I was able to use their chat feature to get my questions answered right away and their email response confirming my booking was also easy to use.”

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Posted 8 months ago

“Easy to book”

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Posted 8 months ago

“The trip was very well organised! The guides were always there to help:) Friendly and comedy guides Manuel and Diego ! They made the trip more enjoyable:) I will visit next time for sure:)”

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Posted 8 months ago

“We have not yet taken our trip to Italy, however the communication with Bookmundi has been very good. Any questions we have asked have been responded to the next day by Juliana our rep. The information has always been timely and very detailed. All payments have been deducted by Bookmundi on the dates they told us they would deduct. So very easy to plan.”

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Posted 8 months ago

“Employés réactifs qui ont bien répondu à mes attentes. Merci.”

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Posted 8 months ago

Bookmundi is rated 4.7 based on 687 reviews