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Bookmundi Reviews

4.7 Rating 687 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

4.7

Based on 687 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got in touch with bookmundi for my private day trip to Abu Dhabi from Dubai. It was a very personalised tour that I wanted due to my aged parents, so also need assistance in terms of wheelchairs and people to push wheelchairs. They were efficient with their responses and have accomodated all my needs for that day. I am now looking forward to our day trip to Abu Dhabi with bookmundi. Thanks for all your help.”

Posted 9 months ago

“I have interacted with Bookmundi on two trips and I have found their customer service to be outstanding. The response to my questions has been timely (given the time difference between where I live and where customer service representatives are located) and focused on the information I needed. My experience with the customer service is exactly what I would expect from a company focused on bookings to varying parts of the world.”

Posted 9 months ago

“Preparing the trip was very easy with all Yangyang her great knowledge, ideas, being so flexible and friendly. If the trip is like preparing the trip we will have an awesome trip and be happy customers 🤣. Because of the 11 hour time difference. We always got promptly the next day an answer. Perfect!”

Posted 9 months ago

“So far, so good. Booked a trip for the Spanish Ring in November and the planning is going smoothly. I appreciate Peter's responsiveness with my queries considering the time difference and that he is facilitating my experience with the tour operator Europamundo. Looking forward to a memorable trip.”

Posted 9 months ago

“Cynthia has been a delight to deal with and has responded to all our questions very efficiently and with some wonderful ideas. I was very anxious in arranging a tour with an overseas company but I feel very confident that Cnythia has arranged a wonderful tour for us to visit Patagonia in January 2024.”

Posted 9 months ago

“the best product thank you so mach!”

Posted 9 months ago

“One of the best customer service I have experienced. Answering in a promptly and polite manner. Thank you”

Posted 9 months ago

“Excellent service”

Posted 9 months ago

“Make trip that l wanted, that’s made me happy”

Posted 9 months ago

“The team from Bookmundi were really nice and forthcoming and always really responsive. They helped me with a lot of queries including getting me booked onto another tour, when the one I initially booked could not take place. They were always very understanding and customer friendly.”

Posted 9 months ago

“the best product thank you so mach!”

Posted 9 months ago

“the best product thank you so mach!”

Posted 9 months ago

“Booking was straight-forward.”

Posted 10 months ago

“Their customer service is fantastic. Very responsive and helpful!”

Posted 10 months ago

“Prompt and helpful service! Looking forward to our tour!”

Posted 10 months ago

“Helped with getting the best price available :)”

Posted 10 months ago

“Fast and clear, nobody could ask for anything more. Good service, thanks”

Posted 10 months ago

“The booking experience was very straightforward and user friendly. Looking forward to the tour . 👋 Jan & Tony ..New Zealand”

Posted 10 months ago

“Honestly, they went out of their way to help me. Would recommend them for everyone.”

Posted 10 months ago

“Helpful in all situations Good service”

Posted 10 months ago

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Bookmundi is rated 4.7 based on 687 reviews