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BookPal Reviews

4.8 Rating 932 Reviews

97 %

of reviewers recommend BookPal

Company Reviews

Product Reviews

4.8

Based on 932 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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BookPal 5 star review on 19th July 2021

BookPal 5 star review on 6th October 2020

BookPal 2 star review on 23rd July 2020

BookPal 5 star review on 13th May 2020

BookPal 5 star review on 19th March 2020

BookPal 5 star review on 14th February 2020

BookPal 5 star review on 14th February 2020

13

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every year, we order executive journals for a lot of people. Each journal is very well made, and comes with the names embossed on the cover, with a quote that we provide also embossed on the cover. This has been a huge hit with our clients. BookPal team is excellent in getting things done well and on time.”

Posted 3 years ago

Thank you so much for your review, Shashi! We appreciate the feedback and hope your clients find inspiration with their new journals.

Posted 3 years ago

“Excellent service!”

Posted 3 years ago

Hi Kylie, thank you for your kind review! We hope you enjoy your books :)

Posted 3 years ago

“Cheap but not great communication.”

Posted 3 years ago

Thank you for your honest feedback, Isabel. To give more details regarding your expectations and how we can improve, feel free to contact us at 866-522-6657 or support@book-pal.com. Have a great week!

Posted 3 years ago

“My recent order with BookPal was easy and quick. I received my order in record time. It was well packaged and arrived in excellent shape.”

Posted 3 years ago

Thank you for your kind words! We appreciate the feedback and hope you enjoy your books.

Posted 3 years ago

“I've worked with BookPal twice now getting books delivered to my school. The customer service is outstanding and they worked with me to get a quote prepared. They also worked to get me the best price on both my orders! We will definitely order from them in the future!”

Posted 3 years ago

Thank you Marianne for your kind words, you made our day! We love helping educators get books in the hands of students and hope these books inspire a lifelong love for reading in all who receive them.

Posted 3 years ago

“Excellent prices! The books arrived promptly and in perfect condition.”

Posted 3 years ago

Thank you so much for your kind review! We hope your books inspire learning and growth in all who read them.

Posted 3 years ago

“Thank you so much for helping me with a recent bulk book order. The service I received was beyond excellent!”

Posted 3 years ago

Thank you for your feedback, Lisa! It was our pleasure to help facilitate this order and we hope your books inspire all who read them.

Posted 3 years ago

“They are always very responsive and give a great price compared to what I can get by ordering on line.”

Posted 3 years ago

Thank you for your review, Ava! We hope you enjoy your books :)

Posted 3 years ago

“We love BookPal! They offer super competitive pricing and outstanding customer service. So grateful to have found this company for our large quantity book ordering needs.”

Posted 3 years ago

Thanks, Rene! We appreciate your kind words and look forward to partnering with you on your next project.

Posted 3 years ago

“Very pleased with BookPal! They were very responsive to my inquiries and provided excellent communication on my order of 250 books. They arrived promptly and well packaged. Thank you!”

Posted 3 years ago

Thank you for your kind review, Kelly! We were happy to assist you with your order and hope your books inspire learning and growth in all who read them.

Posted 3 years ago

“Ordering was easy; customers service friendly & accommodating.”

Posted 3 years ago

Thanks, Sanford! We appreciate the kind review. Have a great week!

Posted 3 years ago

“BookPal was a new vendor for our organization to work with; they answered questions about their company, assisting us with information to help establish an account, payment information and help ordering product. From start to finish, the experience was great! Outstanding prices, speed of delivery and prompt and friendly customer service. Thank you BookPal!”

Posted 3 years ago

Thank you for your feedback, Rosemary! We are happy to hear you had a great experience with us and hope you find connection, learning, and growth with your books!

Posted 3 years ago

“Communication was good and product was fine. Problem with delivery: sent to wrong location but that was UPS issue.”

Posted 3 years ago

Thank you for your honest review, Denice. We appreciate the feedback and hope you enjoy your books!

Posted 3 years ago

“Bookpal was very easy to deal with and my order was received in a timely manner. I will definitely use Bookpal again.”

Posted 3 years ago

Thanks, Lisa! We are glad you enjoyed your experience working with us and look forward to partnering with you again on your next project.

Posted 3 years ago

“The service was great”

Posted 3 years ago

Thanks, Betty, for the kind review! We appreciate the feedback and hope you enjoy your books.

Posted 3 years ago

“Book Pal is an amazing place! I am so happy I found this site! I ordered a total of 55 books for a book club at work and everything came SO quickly! Thank you Book Pal!”

Posted 3 years ago

Hi Rosemary, thank you for your kind review! We are glad to help with your work's book club and hope you all gained insight and inspiration while reading!

Posted 3 years ago

“Experience with BookPal was fine. I ordered a signed copy of “I Hope This Helps” and mine came unsigned. Not that big of a deal but I did have to wait a long time to receive it.”

Posted 3 years ago

Hi Brian, we apologize for this oversight - thank you for bringing this to our attention. We'll be sending you a replacement copy in the mail immediately. Our operations team will be in contact with tracking information.

Posted 3 years ago

“We had a large supply of books to buy for our staff, and received a better price for using Bookpal. Definitely will use you again!”

Posted 3 years ago

Thanks, Kathleen! We really appreciate the feedback and are glad you enjoyed your experience. Have a great week!

Posted 3 years ago

“I had a great experience. Book arrived in great condition.”

Posted 3 years ago

Thank you for your kind review, Joan! We really appreciate the feedback and are glad you enjoyed your experience. Have a great week!

Posted 3 years ago

“Great service, fast delivery!”

BookPal 5 star review on 6th October 2020

Posted 3 years ago

Thank you for your review, Jessica! We appreciate the feedback and hope you enjoy your books.

Posted 3 years ago

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BookPal is rated 4.8 based on 932 reviews