Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.26

4.3 Rating 2,212 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

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Metrics

4.3

Based on 2,212 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service with up to date tracking of parcel.”

Helpful Report

Posted 8 years ago

“Whilst I was impressed with the machine and the service, I felt the e-Mail communication could have been much improved. There was a glitch in my order which was only resolved after I called in spite of my sending two e-Mails on the matter. Once it was resolved there was a further issue with the 'tracking delivery' page as it simply stated that the item was 'paid' and sowed nothing about the delivery status. This left me quite nervous as it was intended as a Christmas gift. I e-Mailed again about the delivery status and had no reply. Then the item was delivered. But I feel this poor e-Mail communication cannot go unmentioned.”

Helpful Report

Posted 8 years ago

“Was amazingly happy at first but now (2 months later) the wheel disconnects when turns to the left ????”

Helpful Report

Posted 8 years ago

“The item ordered was top quality and the delivery service on time and excellent. Very pleased with the order, thanks. However, the website was difficult to login to. Both myself and my son tried and failed many times, even though the password was the right one, the site would not allow me to login.”

Helpful Report

Posted 8 years ago

“Quick delivery- great.”

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Posted 8 years ago

“Items received within a week of order.”

Helpful Report

Posted 8 years ago

“The unit was returned in good basic working order. There was no information as to what the repair had been. Windows had been loaded but without any drivers so I could not access the internet to download any of the missing drivers. I believe that some written information as to the fix and warranty of the fix unit should be included with the returned laptop.”

Helpful Report

Posted 8 years ago

“Item arrived on time, happy with the build quality, nice bit of kit. Would have been 5 stars, but the monitors shipped with VGA cables instead of HDMI - even though the motherboard I chose doesn't have any VGA ports. Don't necessarily expect HDMI cables for free, but would have been easier to have a prompt to order them at the same time, rather than scrounge them from other equipment and wait for Amazon to deliver.”

Helpful Report

Posted 8 years ago

“Overall I am very pleased with my order of a Canoncanoscan 9000f from Box. Pricing was good, delivery was as promised and I was kept informed of the progress of the sale from start to finish. My only slight annoyance was the software included with the scanner. I had not bought from sites which had cheaper offers as the software was Image Garden which has had some poor reviews. Box's advert claims that •ScanGear ; •MP Navigator EX; •ArcSoft PhotoStudio •Adobe Photoshop Elements and •SilverFast SE are supplied, which is a much higher level of quality. I haven't had time to check out any slides and see the quality of the software for myself as yet.”

Helpful Report

Posted 8 years ago

“I used Box.co.uk to buy a Dell 23" LED monitor for a computer. They had the best price, shipped it for free and well within the quoted five day period. Seem like a good bunch, I'll use them again.”

Helpful Report

Posted 8 years ago

“ordered product and it came three days later,given tracking number so tracked it.Not much more to say teally”

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Posted 8 years ago

“Good product, good delivery time.”

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Posted 8 years ago

“Super fast delivery and excellent customer service. The only problem was I had to amend my order because the item was not in stock, but when I ordered online the website was displaying one item in stock.”

Helpful Report

Posted 8 years ago

“Good service via the collect service & nice competitive price”

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Posted 8 years ago

“Prices good Delivery time good costumer service good note : i spent around 500 £ but didnt recieve any encouraging gift .”

Helpful Report

Posted 8 years ago

“I am completely satisfied with the computer, however, the postage took much longer than expected and that is why I have only rated the service "good" rather than "very good". The team were very helpful even after the sale had gone through, answering any questions I had, so overall it was a positive experience.”

Helpful Report

Posted 8 years ago

“Delivered a very well made custom PC. Opted for the fastest build option, received my PC early and well built. Cable management was very good inside the case. I would like to see additional updates during the build process, as from "order accepted" to "your product is ready for delivery" I had no idea how things were. I'd recommend to friends.”

Helpful Report

Posted 9 years ago

“First time ordering. Item arrived well packaged and in good condition. Dispatch time took two days, but communication from the seller was great and item tracking was reassuring.”

Helpful Report

Posted 9 years ago

“First time ordering. Item arrived well packaged and in good condition. Dispatch time took two days, but communication from the seller was great and item tracking was reassuring.”

Helpful Report

Posted 9 years ago

“Really well packaged and quick delivery thank you”

Helpful Report

Posted 9 years ago

Box.co.uk is rated 4.3 based on 2,212 reviews