Box.co.uk Reviews

Name: Box.co.uk
Address: First Avenue, Minworth, Birmingham
Rating: 4.25

4.3 Rating 2,216 Reviews

82 %

of reviewers recommend Box.co.uk

Company Reviews

Questions

Metrics

4.3

Based on 2,216 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 202 0000

Location:

First Avenue, Minworth
Birmingham
b761ba

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Box.co.uk 2 star review on 7th April 2025

Millicent

Box.co.uk 1 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“on the whole everything was good its just when I revived the system the hard drive hadn't been secured properly and was rattling around inside the case, luckily it was damaged but it could have been”

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Posted 10 years ago

“Good website. Helpful staff. Printer up and running.”

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Posted 10 years ago

“Delivery quicker than expected and stick works fine”

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Posted 10 years ago

“Laptop arrived quickly and safely. Not yet in use as I have a computer tutor to change from my current computer to this one. But looks very promising and can hardly wait”

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Posted 10 years ago

“Easy ordering and quick delivery, and very reasonable prices.”

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Posted 10 years ago

“Great service, would have been 5 stars had it not been for the customer service person not speaking clearly and having to repeat myself several times. Will buy from again”

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Posted 10 years ago

“very quick reliable service. impressed”

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Posted 10 years ago

“Good service. Packaging around the item would be good though rather than sent with nothing covering the original items box”

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Posted 10 years ago

“Cant fault delivery which was very quick, pity about the item however which does not come with an instruction manual. Absolutely ridiculous. Not the fault of the seller though. Thnk You BOX!”

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Posted 10 years ago

“Service was good kept me informed about delivery of my order, everything delivered but email response is lacking.”

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Posted 10 years ago

“Due to some strange and inexplicable misunderstanding within Box Ltd about Amazon "not clearing the order", (the initial explanation for which most unhelpfully said that "due to an unexpected delay....there has been a delay" - go figure?) there was an unnecessary two day delay in dispatch which I really could have done without. However, once Amazon got involved, the problem was resolved within the hour, and the laptop was dispatched with impressive rapidity and arrived safely next day via DPD. The laptop itself has worked flawlessly since I first plugged it in to charge the batteries and is living up to expectations in every way. Overall, an excellent service badly ruined by dreadful order handling.”

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Posted 10 years ago

“Genuine Kingston Datatraveler 64 GB R30G2 USB3.0 flash drive. Competitive price. Write performance on USB2 interface at around 22MB/s close to manufacturers claim for large files. As usual, performance for small files is significantly slower. Ordered from Box on Saturday, delivered Thursday using free delivery option. Would use again.”

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Posted 10 years ago

“Really fast delivery, really pleased with it”

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Posted 10 years ago

“Item arrived in a timely fashion and as advertised. Best Price I could find so thumbs up :)”

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Posted 10 years ago

“I placed an order on the basis that website said it would take 2 hours to process and would be available to collect. However, I had to wait 3 days for computer to deliver. I put a call in two calls to customer services. After the second one, my order was processed quickly The resolution to the problem means I would use again and would recommend - but only if nonurgency to getting delivery”

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Posted 10 years ago

“very good service, good price and delivery of the product came within three days of ordering. Would certainly use your company again. Mike Rogers Redruth, Cornwall.”

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Posted 10 years ago

“Product as described. Quick delivery. Website could be improved, account hard to use and get into.”

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Posted 10 years ago

“Box themselves are great, I had a lot of trouble getting my item but that was the rubbish parcel company they use but...box staff delt with the problem and were very helpfyl in getting this sorted :)”

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Posted 10 years ago

“All present & correct -- Thank you.”

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Posted 10 years ago

“As usual good price and swift service. Just one small thing this time the outer package for one of the cartridge packs had been opened. Not too concerned but thought it was worth feeding back to you.”

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Posted 10 years ago

Box.co.uk is rated 4.3 based on 2,216 reviews