“I really needed help, but I’m not sure I would have sought it out if I couldn’t have done it over video chat. I was just at the point where everything felt too hard. I’m definitely doing better after seeing Dr. Shani Isaac with Brightside.”
“I really like the convenience of it and I feel like my mental health has improved. I wish therapy was a bit more thorough. I’ve also had trouble getting timely responses from my provider and an issue with him submitting my medication correctly.”
“Brightside wasn't clear from the beginning about the length of each session. I'm also being charged a full copay of $50 for half the amount of time that I should be given? I've had three visits thus far + spent the last one talking about techinical issues. I feel frustrated because I'm being charged over the amount I was promised and I'm also not getting anything accomplished.”
“Brightside has changed my life for the better! I do not feel the debilitating effects of depression and I am glad that I finally chose to receive help after pushing it off for so long. The service is quick and super easy to use. I am very pleased with my provider.”
“Intake was quick and stressless. My psychiatrist and therapist are both super helpful and practical, and I haven't felt this successful, in terms of my mental health, in a long time!”
“Great timely and easy access to get care. Provided me with a way to finally get care by removing all barriers and long waits for traditional appointments. Provider has been awesome yo work with and platform is easy. Only complaint is way too many system generated emails that appear to be junk or I deem as irrelevant. Might seem small but in a society of spam less emails are better and might capture peoples attention.”
“Dr Isaac has been my most helpful prescriber in nine years of dealing with PTSD. I'm still a mess, but relative to where I was at our first appointment, it's much better. I'm somewhat hopeful and cautiously optimistic about the future.”
“My provider was very nice and wanted to help but she said she did not have the ability to prescribe gabapentin for anxiety, which is what Brightside advertises for the condition.”
