“I’ve had to be very patient to start seeing results, but I believe the medication and lessons are gradually helping me gain a positive outlook on myself and life. The online service is efficient and convenient with little to no problems.”
“I had technical issues with the therapy portion and had to cancel tat part of my plan. I do like the option to do zoom calls with my doctor instead of in person visits.”
“My depression has very much improved since I started Brightside. The medication I was prescribed has helped out my depression and I am feel a lot happier when I’m on it.”
“Brightside's providers create a safe space where it is easy for me to discuss my depression, anxiety, trauma recovery, and other health issues. I feel respected and cared for by my psychiatrist, who holds my health and wellbeing in his best interest as he treats me. I am very grateful for Brightside thus far in my telehealth experience as a patient.”
“It’s great, very helpful for me. I kept pushing back the call to make a local appointment and this allowed me to do it at home and not worry about stigma of asking for help!”
“While I support the concept of virtual mental health management, I have been extremely disappointed in Brightside. I joined two month’s ago, and while my virtual doctor’s visit went well, I waited over a week for my medications. I am now waiting over a week AGAIN the second month. Considering these are controlled substances, I would assume Brightside would be adamant about patients receiving their medications promptly. Shame on me for assuming. Customer service is slow and less than helpful at solving this problem. I had to reach out to my doctor and have him send over a small supply through a different pharmacy. I sincerely hope for the future of your business that you can fix these issues. Best of luck, I’ll be looking elsewhere.”
“I had never been to the doctor for my depression before but seen an ad on Facebook and thought I could handle talking to one on video chat. So I tried it and I couldn't be happier with how much better I feel. The medicine has made a world of difference.
I wish that I could have the prescription sent to my local pharmacy though. I have seven pills until my first refill and I have paid for the next order but it hasn't been shipped. I am concerned I won't get it on time but maybe I am just worrying too much. Otherwise I really love this service and wish I had started taking medicine a long time ago.”
