“it’s a wonderful program! definitely helps those who don’t have the full accessibility of psychiatric help either momentarily or long term. the only big issue i have with brightside is the lack of proper notifications. i have to constantly check the web browser to see if i have a message to respond to, check-in, etc. email notifs (or maybe an app!) would solve this! :)”
“I feel like the check ins should be just a little more specific in their choice or giving us more chooses in a way. Or maybe for each question we have a choice to right a quick detailed answer with our choice of answer.”
“I love the convenience and educational information I just think that the answer options should be more specific as in offering hour increments as opposed to days”
“It’s easy to get started on a plan with a doctor and when I have issues I can message my doctor. I get a quick response and I appreciate the weekly check ins.”
“I like how brightside checks in. I have been bad with follow up since my symptoms are bad but I really like the service. It's more affordable and accessible than my in person medication management.”
“I love everything that Brightside has to offer, I only wish I had more one on one conversations with my doctor. The check ins seem to me sufficient, but it’s not as personal as I was hoping for.”
“Brightside makes it so easy to seek treatment and eliminates the need to book office visits and pharmacy pick ups. The treatment is individual and I feel better than I have in years.”
“The service is great and it has really helped me. It is easy to use and convenient. The only area of improvement is their website. There is no customer service information once logged in so if there's an issue with a shipment for example, you are in the dark unless you ask your Dr.”
