“I think treatment is progressing slowly but it has been moving - it's not a complaint, but an observation. The interaction with my provider has been excellent.”
“I had some difficulty with using Zoom, but it was most likely user error on my part.
Otherwise, the counselors have been spot on with understanding my medications and health.”
“Doctor is very responsive. I am appreciative of her and the willingness to troubleshoot my meds. This service is doing good things and I appreciate it”
“So far I think that medication recommended to me is helping which is great. I needed to be on some kind of medication though and I believe I'm in the right state of mind to handle my issues the right way. I hope that your team really is taking the time to vet new users and make sure they will be put on the right path, not just one medicine.”
“I love Brightside. I feel like I’m getting, slowly, getting out of the “hole”. I love that I get to check in regularly. My doctor is committed and she was so kind and attentive. And now that Brightside provides therapy, I’m excited to try it out!”
“it’s a wonderful program! definitely helps those who don’t have the full accessibility of psychiatric help either momentarily or long term. the only big issue i have with brightside is the lack of proper notifications. i have to constantly check the web browser to see if i have a message to respond to, check-in, etc. email notifs (or maybe an app!) would solve this! :)”
“I feel like the check ins should be just a little more specific in their choice or giving us more chooses in a way. Or maybe for each question we have a choice to right a quick detailed answer with our choice of answer.”
“I love the convenience and educational information I just think that the answer options should be more specific as in offering hour increments as opposed to days”
“It’s easy to get started on a plan with a doctor and when I have issues I can message my doctor. I get a quick response and I appreciate the weekly check ins.”
“I like how brightside checks in. I have been bad with follow up since my symptoms are bad but I really like the service. It's more affordable and accessible than my in person medication management.”
